Hooks Lincoln
Fort Worth, TX
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140 Reviews of Hooks Lincoln
Great experience Working with Hooks was great. They were very professional and up front. Every time I spoke to either the managers, owners or salesman they all were ni Working with Hooks was great. They were very professional and up front. Every time I spoke to either the managers, owners or salesman they all were nice and honest. Best experience I have had buying a car. More
Excellent, hassle free purchasing experience Enjoyed working with Mark, he made the process of purchasing our new Navigator as fast and hassle free as possible. It was honestly the most enjoyable Enjoyed working with Mark, he made the process of purchasing our new Navigator as fast and hassle free as possible. It was honestly the most enjoyable vehicle purchase experience we have had in our 20+ years of vehicle ownership. We’ve had the SUV a few days now and are thoroughly enjoying it. More
They treated us like family , we felt like we could ask them anything..... Sometimes same question over and over..lol Everyone jumped into helping us, every time we went to dea , we felt like we could ask them anything..... Sometimes same question over and over..lol Everyone jumped into helping us, every time we went to dealer ship, from the lady sitting at the door when you walked in to Greg in the back. More
Excellent Experience I was looking for a car and saw an MKS at Hooks Lincoln. Before I could get there, to even look, it was gone. Mark Grabowski notified me immediately I was looking for a car and saw an MKS at Hooks Lincoln. Before I could get there, to even look, it was gone. Mark Grabowski notified me immediately and then Mark started sending me information on other cars, always keeping me informed and never feeling pressured. I bought the MKS after Mark brought the car to my home for me for a test drive, which was extremely convenient. I could not be more pleased with my decision with the car and the dealership. It was a real pleasure to to work with Mark and his team, as they were all genuinely nice, helpful, informative and professional. When I’m ready to get another car, I will definitely go back and see Mark at Hooks Lincoln! More
Impeccable customer service!!! Mark went above and beyond to find the perfect vehicle that met our needs and we are in love with our new Navigator! The entire process was quick and Mark went above and beyond to find the perfect vehicle that met our needs and we are in love with our new Navigator! The entire process was quick and painless! Mark and the finance department stayed after hours to accommodate our schedules and we never felt that we were putting them out. If you are looking to purchase a vehicle in the DFW area, I would highly recommend this dealership! Hooks Lincoln is first class! More
Wonderful low key test drive experience Just wanted to test drive the MKC. We're not from the area which we told them. Mark took us on the test drive with no sales pressure. He provided l Just wanted to test drive the MKC. We're not from the area which we told them. Mark took us on the test drive with no sales pressure. He provided lots of information about Lincoln in general and the car we were driving. Our next purchase will be a 1-2 year old Lincoln when our current 12 year old car requires major $$ to repair. We didn't want to be in the position to make a last minute decision on the make/ model when the time comes. More
Best SUV ever built I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2. More
Our recent purchase experience Our recent purchase from Hooks Lincoln in Fort Worth was a very positive experience. Everyone was helpful and friendly. We appreciate that they took Our recent purchase from Hooks Lincoln in Fort Worth was a very positive experience. Everyone was helpful and friendly. We appreciate that they took the time to explain the car’s features to us. More
Great dealership and great product. Buying from Hooks was one of the easiest and friendly car buys we have ever made. Pricing and trade in value was fair and open communication existed Buying from Hooks was one of the easiest and friendly car buys we have ever made. Pricing and trade in value was fair and open communication existed throughout the buying process. More
NOT YOUR REGULAR CAR DEALERSHIP !!!! I went in with my 19 yr old son the other day to purchase a car for him. Before entering I told him " Your in for a real lesson son. Wait until w I went in with my 19 yr old son the other day to purchase a car for him. Before entering I told him " Your in for a real lesson son. Wait until we get to deal with the guy behind the dark glass that never comes out to negotiate (the finance guy). Most of these places make it so difficult you leave half un-happy with what you just paid them for.". Upon entering I knew this experience was going to be different. We were greeted by Autumn who led us to Bob Dean. Bob treated us as if we were family from the start. No high pressure , just a down to earth good man. He answered all of our questions promptly and the one he did not know jumped on finding the information out immediately. We next dealt with Curtis Priddy the sales manager if I am correct on his title . It was also immediately clear as it was with Bob that he was a person of high integrity. After we agreed on the car sales price we spoke to him about an additional extended warranty and received I believe very fair pricing on it as well. I highly recommend this dealership for anyone looking for a car . Thank you Bob and Curtis, We will be back!!!! More