Hooks Lincoln

My first MKX Service! I was in and out in no time and appreciated the courtesies offered to me while I was there. Thank you for such a smooth experience! I was in and out in no time and appreciated the courtesies offered to me while I was there. Thank you for such a smooth experience! More

Love my MXK Troy and Amanda were so amazing to work with. From going to look at the car to finalizing the sale the next day it was awesome. They made us feel welc Troy and Amanda were so amazing to work with. From going to look at the car to finalizing the sale the next day it was awesome. They made us feel welcomed and were very informative about the features of the car. I got such a great deal and am very happy! I would definitely recommend coming to this dealership to any one! More

New Car purchase I was introduced to the service manager who went over the details of the pick-up and delivery service and looking forward to be able to use it. I was introduced to the service manager who went over the details of the pick-up and delivery service and looking forward to be able to use it. More

Excellent I went in only to get a price on a new Lincoln!! Surprisingly I looked around and loved the automobiles, I ask a few questions and was in love with t I went in only to get a price on a new Lincoln!! Surprisingly I looked around and loved the automobiles, I ask a few questions and was in love with the car. The personnel were so friendly and helpful that I wanted to buy from them. I never checked anywhere else for a "deal" and I bought the car on the spot after I went home a got my checkbook!! More

Great Experience Buying a car with the help from Chris Cunningham was painless and he was super friendly and didn't waste my time. I would recommend this dealership fo Buying a car with the help from Chris Cunningham was painless and he was super friendly and didn't waste my time. I would recommend this dealership for buying a car. More

My lucky day Troy Hutchinson & Amanda Leatherwood were very patient and informative selling me a used car. Greg Bailey went above and beyond getting my car ready Troy Hutchinson & Amanda Leatherwood were very patient and informative selling me a used car. Greg Bailey went above and beyond getting my car ready to leave. More

Salesperson (Kory Hooks) is my new hero! In fact the entire sales team was fantastic. All of my concerns & requests were answered and, most of all, my time was honored. BEST CAR BUYING EXPERIENCE EVER! entire sales team was fantastic. All of my concerns & requests were answered and, most of all, my time was honored. BEST CAR BUYING EXPERIENCE EVER! Thank you. More

I was referred to HOOKS LINCOLN by a friend. I didn't have time to go car shopping. I spoke with Kip Hooks, and told him what car I wanted and what my budget was. I was glad to hear straight answers fro have time to go car shopping. I spoke with Kip Hooks, and told him what car I wanted and what my budget was. I was glad to hear straight answers from him for all of my questions. He called me the next day and he found me the exact color LINCOLN Navigator I was looking for with the exact features I wanted. I gave him my info and my car arrived within a couple of hours. I would definitely recommend HOOKS LINCOLN because they really made it easy for me to get a great deal with my tough schedule. More

We bought our last truck from Hooks Lincoln-Mercury and have had excellent service from the dealership. Everyone is friendly and eager to work with us until we are completely satisfied when we have taken have had excellent service from the dealership. Everyone is friendly and eager to work with us until we are completely satisfied when we have taken the truck in for service. In fact, they treat you like family when you have service performed! I would highly recommend this dealership if you are looking for a new car or a pre-owned car. They will find you the car you want! More

My 2006 MARK LT Lincoln Truck ran out of oil with no warning,period ! until it was to late.Service Manager said the truck was'nt designed that way (his words). Even though the (check engine ) dash comp warning,period ! until it was to late.Service Manager said the truck was'nt designed that way (his words). Even though the (check engine ) dash computer told me every day every thing is OK ! Tap the button all it every said is engine OK- temperature OK- oil pressure OK. I should have went by the oil change sticker, (his words )you can't trust the computer ! I thought all vehicles, (dumb me !)had a mechanism like cars from the 50s-60s-70s-80s and so on had a oil light come on that said CHECK OIL, and the temperature gauge needle would show if you had low oil pressure ! NOT this 50,000 dollar SMART truck (there term ) its not designed that way.Then the computer is there for SHOW,very{ deceptive} I don't mind taking responsibility for not changing my oil when i should,but i never dreamed it would run out of oil with no warning,here in the 21st century ! Whats so hard about a oil (low) warning light,we've had it in all the older cars and trucks since the Fifties. I think HOOKS or FORD should have met me half way on the monies If i knew the computer didn't work i would have check the xxxx oil! P.S of course if the Dealer-ship would have told me all this up front (THEY) would not be receiving over 8,000.00 dollars would they ? More