Hooks Lincoln
Fort Worth, TX
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140 Reviews of Hooks Lincoln
Traded for a 2016 MKT I drove from Dallas to Fort Worth after seeing a used 2016 MKT Ecoboost on Cars.com. As the current owner of a 2010 MKT I was well aware of all the at I drove from Dallas to Fort Worth after seeing a used 2016 MKT Ecoboost on Cars.com. As the current owner of a 2010 MKT I was well aware of all the attributes of this particular vehicle, but was interested in a newer one with the Ecoboost system which spells more horsepower and other features. I traded a 2016 Cadillac XTS for the 2016 Ecoboost. Troy Hutchison was my salesman ... he greeted me in the lot and was a pleasure to work with. This was a trade without financing so the process turned out to be longer than anticipated (four hours) but aside from that, it was a pleasant one. Amanda handled most of the paperwork and her participation, too, was pleasant. All in all this was a good experience and I would recommend Hooks Lincoln to others. More
The "BEST EXPERIENCE" in leasing a new vehicle! Hook's Lincoln has been my sales and service dealer for several years. I drive past multiple Ford dealers to get to Hooks and they have serviced my 2 Hook's Lincoln has been my sales and service dealer for several years. I drive past multiple Ford dealers to get to Hooks and they have serviced my 2013 F-150 Platinum and my wife's 2006 Explorer Limited. I have previously purchased two Lincolns for myself from Hooks and my experience has been awesome. We decided to replace my wife's Explorer, so we checked with a large Ford dealer, and with Hooks Lincoln. When we compared the lease rates and structure between the comparably priced vehicles, Hooks beat the pants off the Ford dealer. Shaun, Curtis and Jeff worked diligently to accommodate our requests and in no time we arrived at an agreement that satisfied both parties. We were able to lease a 2018 MKC with all the amenities my wife wanted and the color she wanted, Rhapsody Blue! Once we were done with he negotiating, we met with Amanda in Finance, and she was a pleasure to work with. Even though it was now late in the evening, she handled all the paperwork with a professional approach and was very pleasant and considerate to work with. She explained everything in detail and answered our questions. We completed the finance process quickly and drove our car home. Thank you Mr. Dennis Hooks, Kip, Shaun, Curtis, Jeff, and Amanda; You guys are awesome. I also want too thank the service department team, led by Rick and Greg, that stayed and got our make ready completed in record time. More
Acura RDX This is our second purchase from Hooks, and as in the past, a wonderful buying experience. Kip and his staff, (Pete Gutierrez) showed such care to en This is our second purchase from Hooks, and as in the past, a wonderful buying experience. Kip and his staff, (Pete Gutierrez) showed such care to ensure we were as pleased as we could be with our decision. Pete took time to make sure I was educated on all aspects of the car before I left the dealership. This was the second time we felt assured and confident in our decision to do business with Hooks. We are customers for life!!!! More
Great sales staff; top of the line finance This will be our second purchase from hooks...highly recommend them! ESP Amanda Leatherwood in finance. She is so organized, friendly, easy to underst This will be our second purchase from hooks...highly recommend them! ESP Amanda Leatherwood in finance. She is so organized, friendly, easy to understand and explains things to customer! Also enjoyed working w Joey Pierce who sold us the car and appreciate the help from Jeff, Curtis and Shaun!! All really nice Folks!! More
It is the way car buying should be I leased a new 2017 MKX for my wife. We worked the deal over e-mail and text. I went in to sign the final papers. They had me in and out in 30 min I leased a new 2017 MKX for my wife. We worked the deal over e-mail and text. I went in to sign the final papers. They had me in and out in 30 min and part of that was me talking! Lol. Kip Hooks introduced himself to me and we visited about his and my journey. Mark was the Lincoln guy, Curtis was the Sales Manager, Amy Jones was my first impression. Amanda is the finance person and she did what was required but no hard sales and no pushing for things she knew I did not desire. She knew my time was precious so she prepared all the paper work she could before I arrived. All did a great job representing Hooks, Lincoln, and car sales. I work hard for deals. They were always professional even when saying no. When it was all said a done, they delivered the new car to my wife as a surprise and I live 25 miles away. Great experience!! I look forward to leasing a new Continental in the near future. If we can agree on a price ;) More
A Joy instead of a Pain Thinking of buying a car and anticipating tricks and pressure is over for us. We found Hooks Lincoln. We appreciated the straightforward, honest, pr Thinking of buying a car and anticipating tricks and pressure is over for us. We found Hooks Lincoln. We appreciated the straightforward, honest, practically overly fair treatment. When they realized there was a math error in our favor, they just stood behind the quote, no problem. And, having a first class, highly knowledgeable professional like Jeff Payne seemed like we had a personal shopper helping us get what we wanted, instead of a self-interested salesperson who just pushed the deal. They said they were here for us and we believe it. The MKX is a dream. And because of Jeff's careful and patient review of all the many features, we feel we are getting the most out of the car immediately. More
THE BEST SERVICE I BOUGHT A CAR AT MCDAVID FORD OF FORT WORTH. IT WAS A USED VEHICLE AND HAD SOME MINOR SETBACKS. THEY DID NOT WANT TO HELP ME WITH ANY SERVICE ISSUES. I BOUGHT A CAR AT MCDAVID FORD OF FORT WORTH. IT WAS A USED VEHICLE AND HAD SOME MINOR SETBACKS. THEY DID NOT WANT TO HELP ME WITH ANY SERVICE ISSUES. I CALLED HOOKS LINCOLN AND SPOKE TO SERVICE MANAGER MR. RICK. HE TOLD ME TO BRING THE CAR IN AND LET HIM LOOK AT IT. I RECEIVED THE BEST SERVICE AND THEY WENT ABOVE AND BEYOND HELPING ME. I WILL NOT BE GOING BACK TO THE FORD DEALERSHIP. ALL OF MY BUSINESS WILL BE WITH HOOKS LINCOLN. YOU CAN'T GET BETTER SERVICE THAN WHAT WAS PROVIDED TO ME AT HOOKS. THANK YOU VERY MUCH. More
All employees were informed and Knowledgeable We traveled here from NC because my sister told us that Hooks Lincoln was her favorite place to buy Lincoln's. She has. Ought many over the years and We traveled here from NC because my sister told us that Hooks Lincoln was her favorite place to buy Lincoln's. She has. Ought many over the years and this will be my wife's 5th Lincoln We also own a S550 Mercedes but I prefer driving the Lincoln MKT over the Mercedes Thus will be our third MKT in a row More
Travelled 22 miles to buy a car! Yes! I went from Washington DC to buy a car from Hooks Lincoln (Fort Worth, Texas). Great customer service by the very knowledgeable Michael and Victo Yes! I went from Washington DC to buy a car from Hooks Lincoln (Fort Worth, Texas). Great customer service by the very knowledgeable Michael and Victoria attracted me to this dealership than the car itself. Great price and the longest test-drive ever in the world (1377 miles). That was insane for me! The car is just perfect and meets my desired features. I loved the adventure and will want to try other deals with Hooks Lincoln again. More
Hooks Lincoln, Ft. Worth We were treated very nice. Troy, our salesmen, was very pleasant and knowledgeable. He answered all our question on the vehicle. He even explained We were treated very nice. Troy, our salesmen, was very pleasant and knowledgeable. He answered all our question on the vehicle. He even explained all the features that are on our new car. I will defending recommend this dealership to our friends. More