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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,924 Reviews
Call Service Center (516) 758-5396

2,924 Reviews of Honda of Valley Stream - Service Center

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December 11, 2024

Great experience from enter to exit! Zero complaints thus far! This includes the cashiers as well!! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Serviced my car for 2 recalls as expected. . Also changed the oil but did not reset the oil indicator on the dash board. More

by FRANK2MOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re glad the recalls and oil change were taken care of, but we apologize for the oversight in resetting the oil indicator. Please feel free to stop by, and we’ll happily reset it for you. If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Friendly people. Waiting area is nice and has very good internet. I recommend this place More

by Honda driver
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re glad you enjoyed the friendly service and the comfortable waiting area with great internet. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

The service department did something to my heating system that caused it to not work properly. More

by BRYANTD517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

December 10, 2024

Pretty good but my car is still stalling and it’s very dangerous- Honda issue More

by szoldan116
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for bringing this to our attention. We encourage you to contact our service department again as soon as possible so we can address this problem promptly and ensure your safety. Please don’t hesitate to reach out—we’re here to help!

December 10, 2024

The service advisor mark was great, he was able to hold a part that I needed for a recent recall on my vehicle, I was in and out of the dealership quick, highly recommended. More

by RICHARD136936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Honda of Valley Stream responded

We’re glad to hear that Mark provided excellent service by ensuring the part you needed was available and that your recall was handled efficiently. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 09, 2024

Clara did an excellent job of handling my Honda CRV Hybrid service. She took care of the oil change, state inspection and recall while I waited. More

by FDSTRAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Clara provided excellent service, efficiently handling your oil change, state inspection, and recall. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 07, 2024

From start to finish she was very professional and helpful. I was thankful 🙏🏾 for her help. More

by ANDRE.NEMBHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Honda of Valley Stream responded

We’re glad to hear she provided professional and helpful service throughout your experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 06, 2024

Customer service Gentleman properly explained me overall situation and did nice job for my requested services. More

by Chowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Honda of Valley Stream responded

We’re glad to hear that our team provided clear explanations and delivered quality service for your needs. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 06, 2024

Very nice people to work with. Fair deal. Being this was my first lease, Paul Goldstein explained everything about leasing. He educated me. Great to work with. More

by CALYPSO611
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Paul took the time to thoroughly explain the leasing process and make it a positive experience for your first lease. Your satisfaction is important to us, and we’re glad you found the team great to work with. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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