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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,924 Reviews

2,924 Reviews of Honda of Valley Stream - Service Center

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October 19, 2020

The service was excellent. Everyone was patient and courteous. I was very pleased with the service on my car. Service was timely and I did not have to wait a long time. More

by CNOTES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Did not honor service contract I paid for. Had to send in the contract to prove that I had a contract that they created. Uncool!!! More

by pgeorg03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Nov 01, 2020 -

Honda of Valley Stream responded

Hi. Sorry to hear about this miscommunication regarding your service contract. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

October 19, 2020

Marcel is very respectful and awesomeBut everyone was Marcel is very respectful and awesome But everyone was everytime I go there. Awesome caring sweet Outstanding great performance Above and beyond More

by MISHE36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel, Lynn, etc
October 19, 2020

You did a very good job for me !! And I was not charge a xxxx of a lot of money! I'll bring my vehicle in more often to be checked out!!! More

by DRCGC4341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Marcel
September 28, 2020

I needed an inspection and was able to make an appointment at a convenient time. Staff was very polite and the wait time was reasonable. More

by ZC30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Courteous, professional and timely serviceI would Courteous, professional and timely service I would recommend your services to friend and business associates! I also like the was the office is run More

by Shamurah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
September 17, 2020

Honda of valley stream got the job done when it seems impossible.Thanks to Clara who is such a wonderful person great job Nice staff More

by CBROWN11429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torrez great person
September 14, 2020

Clara Torres helped me quickly and sufficiently. She was very helpful, and explained everything so that i understand. Although i did not have an appointment my car was taken in for service and i received it More

by CATRICEKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
September 14, 2020

took 4 days to have AC checked & radio unit replaced. radio replaced but clip wasn't sent . had to order no loaner. 4 days w/o car ClaraTorres was great More

by JOI9978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
September 14, 2020

Clara Torres along with the other service advisers were great. The team in the service department are efficient and courteous, this is why I only get my truck serviced here. More

by BBREYES37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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