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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,924 Reviews

2,924 Reviews of Honda of Valley Stream - Service Center

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October 21, 2020

Excellent service couldn't have asked for better friendly staff every knowledgeable in what I needed to get done on the car all around i would highly recommend to service ur vehicle here More

by Ericdiaz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Honda of Valley Stream responded

Thanks very much for your great recommendation! Come see us again! Best- Jay, General Manager

October 21, 2020

I went in for 2 recalls and a olive change the oil is still dirty which means the oil didn't get changed and the recalls that were supposedly done im still having issues with the vehicle I had issues wit More

by TECHTITO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic's
Nov 01, 2020 -

Honda of Valley Stream responded

Very sorry to hear that your experience was so unsatisfactory. As general manager, this is concerning. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

October 20, 2020

Great service I had some issues with the car but all staff was very helpful when I called are text there phones they responded And I really appreciated that More

by Timothy811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Antezana
Nov 01, 2020 -

Honda of Valley Stream responded

Thank you for your review. We appreciate it. Best- Jay, General Manager

October 19, 2020

Totally no Hassel, pretty good excellent service, friendly people and super knowledgeable best experience i have ever had from all the other car service appointments department i ever had. Thank you More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara torres
October 19, 2020

The service was excellent and was very prompt. The wait was not long for my vehicle after the oil change was done. Thank You Pete Markey More

by pete.j.markey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Antezana, Javon Brown
October 19, 2020

At the Service Center in Valley Stream Marcel ( customer service agent) is understanding, informative, friendly, and professional. I was in and out in a resonable amount of time. Always liked dealing with More

by CHOC302003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept- Marcel
October 19, 2020

It is always a pleasure working with Marcel. He takes care of everything for me. That is why I keep getting Honda's when my lease is up because of the fine service he provides. I have never worked with More

by RONALDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel Alexander-Service
October 19, 2020

I have been a Honda customer for almost 20 years. I have NEVER had a bad experience with the service department in Valley Stream. Thank you for asking More

by JRG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Palmer service
October 19, 2020

Good work and process service at the check in and check out desks. There was a bit of a wait for service even though I was early for my appointment. More

by WILSONPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall names
October 19, 2020

park was ordered arrived on time. My house was called and installation set up for Saturday morning time given for repair job and the job was completed early. Great job. More

by LOWRYMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javon Brown
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