Back

Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,925 Reviews

2,925 Reviews of Honda of Valley Stream - Service Center

Sort by
November 11, 2020

The writer Marcel (?) was exceptionally helpful with advice and information. Service was quick. Waiting area was clean and comfortable. All chairs socially distanced. All items checked and serviced. More

by EMMI10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only dealt with service, neither sales,management or finance!
November 10, 2020

Service, wonderful, service agent very friendly and personable, kept me informed of what was going on with my car. The amount of money I spent, not wonderful! More

by MYRALEE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
November 10, 2020

Your prices are getting a bit much. Why have more than a few key people recently quit working at this new facility? Service people do the best they can I think, but there are usually these long, long waitin More

by EL342
Recommend Dealer
Yes
Employees Worked With
Stephanie-New service Employee
November 10, 2020

Took to long. More problems with the car arose shortly after giving it back. Don’t have the patience to bring it back to fix it More

by jjm592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar MELARA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amrin Islam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton, Latoya Baptiste, Rabi Khan
November 09, 2020

Courteous, professional, follow-up. Marcel ensured that I was kept abreast of the progress that was being done on my vehicle. Felt that my best interest was taken into consideration. More

by ANGELA146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel
November 09, 2020

Clara is the best; she was very attentive to the details of my service. She is a keeper! As far as a minimum of twenty five words to complete this survey. I am not a big fan. More

by TUNES14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara
November 07, 2020

1st time here and will be the only place I will bring my auto. The vibe, customer service, just everything was absolutely excellent.and will recommend to others More

by Carmen.Rivera007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen that accepted my car, sis my paperwork. Ladies that processed my bill
Nov 10, 2020 -

Honda of Valley Stream responded

Hi Carmen. Glad you came here and look forward to seeing you again! Best- Jay, General Manager

November 06, 2020

Clara was extremely helpful and courteous at all times as my car was being serviced. Employees like Clara are an invaluable asset for any organization More

by jmbslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara
Nov 06, 2020 -

Honda of Valley Stream responded

Thank you for your praise for Clara. We will pass it on to her. Best- Jay, General Manager

November 06, 2020

2.5 hours for an oil change and inspection is a bit on the long side. Waiting area was pleasant enough. Social distancing in effect. Face covering not enforced. More

by CPCHACHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie was great in person and over the phone. Helpful and super pleasant to work with.
Nov 06, 2020 -

Honda of Valley Stream responded

Thank you for taking the time to give us your valuable feedback. Best- Jay, General Manager

November 05, 2020

All staffs are nice and friendly. They listened my complain and corrected it. They treat me a lot better than last time. I definitely will visit again for the next service. More

by gongcha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie, Joseph, Humbert, one lady who speaks Spanish
Nov 07, 2020 -

Honda of Valley Stream responded

Thank you for the positive review. Glad to hear you will be coming back. Best- Jay, General Manager

...
282
...