Honda of Valley Stream - Service Center

highly dissatisfied with my most recent survey. after their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. More

Clara was great. Called me back quickly and explained all the work and costs to me beforehand. She also provided me with a loaner car which made it much more convenient. the work and costs to me beforehand. She also provided me with a loaner car which made it much more convenient. More

Have had a relationships with dealership and service since 2006. Leased and purchased 4 vehicles during 14 year period. Received courteous, competent and expeditious service every time. A thank you to since 2006. Leased and purchased 4 vehicles during 14 year period. Received courteous, competent and expeditious service every time. A thank you to Miss Torres for friendly excellent customer care. More

Abel was very accommodating even after missing my appointment. Staff are very helpful. I have no complaints. Very good service. I was able to work while waiting for my car. appointment. Staff are very helpful. I have no complaints. Very good service. I was able to work while waiting for my car. More

I arrived for my appointment before the scheduled time the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. More

I have no complaints. Very good service. They accepted me even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. More

I love the service I received, the staff was very helpful, every time I bring my car to be serviced the staff is always make sure that I’m good helpful, every time I bring my car to be serviced the staff is always make sure that I’m good More

I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good recommendations. I would not use this location. And not to mention the courtesy cashier to many to mention always end my visit with a thanks and have a good Day More

Very clean and good customer service the rep that help me was really good was just there for an oil change and a recall I had on the truck was really good was just there for an oil change and a recall I had on the truck More

I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then I had to wait almost an hour for them to get me a loaner veh. (I was late to work) after picking up vehicle that next night when I set alarm I could hear doors lock but no beep. Had to return the next day bc the alarm valet was put on and not turned off. I’ve noticed since service dept has moved and a lot of people that were there before are now gone nothing runs smoothly anymore. I put everything on the service agent who assists me bc he is the only one who I come in contact with. FYI there was another guy moving vehicles to be picked up without a mask. More