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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,108 Reviews

3,108 Reviews of Honda of Valley Stream - Service Center

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March 15, 2021

highly dissatisfied with my most recent survey. after their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. More

by gualilo61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Apr 14, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 12, 2021

Clara was great. Called me back quickly and explained all the work and costs to me beforehand. She also provided me with a loaner car which made it much more convenient. More

by bv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to Clara here at Honda Of Valley Stream! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 11, 2021

Have had a relationships with dealership and service since 2006. Leased and purchased 4 vehicles during 14 year period. Received courteous, competent and expeditious service every time. A thank you to More

by JEARL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Honda of Valley Stream responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Of Valley Stream. We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream.

March 11, 2021

Abel was very accommodating even after missing my appointment. Staff are very helpful. I have no complaints. Very good service. I was able to work while waiting for my car. More

by yplumm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel
Mar 12, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

I arrived for my appointment before the scheduled time the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. More

by charlesfletcher3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Honda of Valley Stream responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 11, 2021

I have no complaints. Very good service. They accepted me even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. More

by MARKSJUNE256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream.

March 11, 2021

I love the service I received, the staff was very helpful, every time I bring my car to be serviced the staff is always make sure that I’m good More

by CMARIGNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 10, 2021

I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec More

by bggmama30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McFarland
Mar 11, 2021 -

Honda of Valley Stream responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

Very clean and good customer service the rep that help me was really good was just there for an oil change and a recall I had on the truck More

by KRAZYRYDER22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Hamilton
Mar 11, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then More

by DP9612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

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