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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,114 Reviews

3,114 Reviews of Honda of Valley Stream - Service Center

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May 16, 2021

Was a good service very friendly and work and a good price i am satisfied with the service I recommend honda of valley stream service More

by PAULLAJE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
May 17, 2021 -

Honda of Valley Stream responded

Hi Paul, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 15, 2021

The service guy Aveo Baires is very patient and nice. The car service job was done neatly, and they kept my car clean after the service. More

by Cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Baires
May 16, 2021 -

Honda of Valley Stream responded

Hi Cherry, thank you so much for your positive comments about Aveo. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda Of Valley Stream!

May 15, 2021

I had to return twice never cleared my service light and my brakes are still squeaking after my brake line was flushed. Simple quality control not meet. More

by Kkehoe22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
May 19, 2021 -

Honda of Valley Stream responded

Kkehoe22 - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

May 14, 2021

Very clean and friendly. One thing I didn't like was that I had to call the dealership to find out if my car was done. The dealership should call customers on progress of service. More

by john777david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Valley Stream responded

Hi, thank you so much for your positive comments about Honda Of Valley Stream! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2021

Joseph was awesome! He was extremely patient and kept me updated on my repair progress . He’s definitely a keeper . I overall received great customer service , however , when I got my car back the tire val More

by tiffanyjarrett5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
May 15, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2021

Both of my cars was service there this week and I am very please. Thank you Sir Alex great person ,continue your good work. Great job. More

by Garfield
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Valley Stream responded

Hi Garfield, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2021

Alex Marcel and the tech took great care of me. Deo would be proud 🙂 Thank you for all your help. As long as Honda keeps doing it’s part, remaining honest and upfront, you’ll have me as a customer! More

by DONTTIREOUTSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2021

Service was timely and professional. Great job by my Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work More

by ANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
May 15, 2021 -

Honda of Valley Stream responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2021

I came in to have my battery replaced and service was complete in a timely manner, and the work was under Honda warranty. Good work. More

by THOOBMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2021

Service was excellent, David was a very good maintenance supervisor. Car smelled of gas after replacing the fuel pump? But I am assuming it will disappeared? Thanks. More

by JT2721
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
May 13, 2021 -

Honda of Valley Stream responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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