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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,114 Reviews

3,114 Reviews of Honda of Valley Stream - Service Center

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May 29, 2021

The young lady at the desk was an amazing help. 10/10 work ethic. Will recommend to others. I expect her help again when I return More

by HFELDER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Valley Stream responded

HFELDER123 - thank you so much for taking the time to rate and review Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

May 28, 2021

Oil change price has increased. Not happy about it. I would've like a ride to pick up my car, otherwise everything else was great. More

by PEYIZANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed
Jun 01, 2021 -

Honda of Valley Stream responded

Peyizanni1 - thank you for taking the time to rate and review Honda of Valley Stream. We appreciate the feedback.

May 27, 2021

Friendly calm polite kind best place to relax I love coming here from the fiancé department to the service department everyone is so informative always More

by KATIRIAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
May 28, 2021 -

Honda of Valley Stream responded

Katria -thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future.

May 27, 2021

I was satisfied with my visit; the cost was reasonable, and after the repairs were complete , the car felt good driving home. This was a much better experience than the previous one. More

by BARBPARCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
May 28, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our dealership. We're glad you're experience was better this time around and look forward to working with you again at Honda of Valley Stream!

May 27, 2021

The workers were friendly. Clara in service friendly and helpful kept me updated with what was going on with the car. Thanks to all at honda More

by kinsey4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Honda of Valley Stream responded

Kinsey4u2 - thank you so much for the wonderful review! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

May 26, 2021

I’ve been coming here for over 8 years under the old management. I was a little nervous because my favorite manager has since moved on. As well as my favorite employee who always helped me for years. Ev More

by medinamitchell17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
May 28, 2021 -

Honda of Valley Stream responded

medinamitchell17 - thank you for giving us a chance and we appreciate the feedback!

May 25, 2021

The service is excellent, the work is done very quickly and they receive you with a lot of positive energy, I recommend visiting this place. More

by DELGADOJIMMY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Clara was very helpful. She showed me how to turn off the auto turn off to see if that helps the problem. So far it seems to be working. she was very helpful and professional. Aresnio was also very fr More

by DKGLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aresnio Hall
May 28, 2021 -

Honda of Valley Stream responded

DKGLIM - Thank you for the great review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

May 25, 2021

Marcel is very professional and always keeps me in the loop on the status of my car. He addresses the needs of my visit and I never feel pressure from him. That’s very important to me. More

by TCCAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Apart from having my Honda touring CRV for over 3 wks that stopped abruptly on highway with loud noise , all alerts on dash board . Honda hardly communicated about me no wanting the vehicle .. ( it’s l More

by SCOTTYPREPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Valley Stream responded

Scottypreps - we apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

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