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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,188 Reviews

3,188 Reviews of Honda of Valley Stream - Service Center

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July 21, 2021

The Service Department always treats its Customers in a professional manner. If your Car needs additional repairs done other than what was the reason you came for they always contact you. More

by the wojos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 21, 2021

Being hung up on numerous times and not being able to get an answer was horrible will not go back again. After an hour of being on hold off and on no one could help me. The cashier was RUDE RUDE RUDE More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Honda of Valley Stream responded

Stacey - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

July 21, 2021

The Service Manager was most inflexible with the price of the defective Honda parts that was installed by American Honda. Seems to be organized racket where Honda installs defective parts and have their cus More

by KELEOBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Honda of Valley Stream responded

Kelobia - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

July 17, 2021

The Service Department treats you courteously and professionally. Clara did a great job letting me know how long it would be more or less. The timing was Perfect. More

by DONOVANPISCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

The Service Department treats you courteously and professionally. I would like to see more recognition of loyal customers like myself who have been having their Hondas serviced here for years. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Honda of Valley Stream responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

July 16, 2021

I enjoy having my Honda serviced at this location. The personal and mechanics that work there are very professional and knowledgeable. You can make an appointment to fit your schedule and service is quick More

by FDNYL157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys that bring your car to you after being serviced., Joseph Agbato
Jul 22, 2021 -

Honda of Valley Stream responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

July 16, 2021

The workers were very observant and realized my inspection was expired. The work was completed in a timely manner. The workers were courteous. The waiting area was comfortable. More

by YKING15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
July 15, 2021

Service was prompt, they explained exactly what was going with my vehicle, and it's always a pleasant place to wait. I travel a bit and pay a little more for the service because I think it's worth it. More

by SHOEMILLHAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jul 15, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

July 15, 2021

Great service job , i was pleased with the time and staff of honda . Thank you ! I will be bring my car into this location again More

by MSROGERS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jul 22, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We look forward to seeing you then!

July 14, 2021

David advised of path to service my car. That it might be covered under 10 year warranty. That he would advice me of analyst results. Much to my delight the car was covered. A very satisfied customer. More

by efiore123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jul 15, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

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