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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,115 Reviews

3,115 Reviews of Honda of Valley Stream - Service Center

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June 08, 2021

Took my new car for service after I called Mr Gary Lin on the last minute,scheduled me right away & was impressed with the excellent service by Ms Clara Torres.She ‘s very well versed,knowlegeable on what to More

by AAAA310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabi Khan
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our dealership! We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

June 08, 2021

I was pretty satisfied with the service at Honda of Valley Stream. The staff was friendly, and yet informative. The wait time was reasonable. Overall, I have no complaints. More

by MInnis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 07, 2021

Excellent service. Job well done. I always get what I pay for. Always have recourse if any problems arise. Been coming here for years. Thanks More

by MSSAPPHIRE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our dealership. We appreciate it and look forward to working with you again in the future!

June 07, 2021

Left tire fill caps offBrought back twice for floor Left tire fill caps off Brought back twice for floor shift indicator lightbulb burnt out Service advisor very good Shuttle to home very convenient More

by THEBERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

THEBERM responded

Only way to resolve is to refund my money

June 05, 2021

I usually don't write reviews. However I must say i was overly impressed by Clare which made me write review. Just is few words, she is simply the best service adviser. More

by Malik123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Honda of Valley Stream responded

Malik - thank you for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 04, 2021

Friendly service and reasonable prices. She is very attentive and checks to see if I am going to need additional service in the near future. More

by webb2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Honda of Valley Stream responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future!

June 04, 2021

Great experience at the service center. Highly recommend bringing your car here. Abel at the service center helped me throughout the process and called me to keep me updated on the work being done to my car More

by JUANRGLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Baires
June 03, 2021

Good location and hours. Drop off and check in are a breeze. Staff are friendly and helpful at check in. Great WiFi while you wait. Clara T. is always kind and patient during check in. If you choose to More

by CPCHACHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Honda of Valley Stream responded

CPCHACHA - thank you for taking the time to rate and review our dealership! We appreciate it and look forward to working with you again in the future!

June 03, 2021

Dealership is clean, spacious. The service department staff are very courteous and they always let you know the amount of time it will take to get the job done on your vehicle. More

by BRYANFREEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jun 07, 2021 -

Honda of Valley Stream responded

Bryan - thank you for taking the time to rate and review your experience at the Honda of Valley Stream service department! We appreciate the feedback and hope to see you again in the future!

June 03, 2021

One complaint. I was promised my Honda CRV (oil change) in 90 minutes and after two hours I decided to check and the gentleman was very nice to go get it for me I do not like to be promised a time and tha More

by LUCI9244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name of guy. He was very polite.
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