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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,115 Reviews

3,115 Reviews of Honda of Valley Stream - Service Center

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June 10, 2021

Everybody was super friendly and nice tho the wait time Was pretty long besides that it was a pleasant experience. Ms Torres was also super helpful More

by d.ccp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate your patience and look forward to working with you again in the future!

June 10, 2021

Alex marcel was very helpful informative and professional.He discussed what service I would need the next time a have a oil change. The entire team was friendly More

by JIMJAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 10, 2021

Alex was great. Presents with good customer service qualities. I dropped off my car, went to work, he called when the car was ready. I’m pleased. More

by Taipat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 10, 2021

I come here all the time, and the staff is always eager to help. Anytime I have an issue with my car, they get the job done, and in a timely fashion. More

by JESSICABONITTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Jessica - thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 09, 2021

I was very thrilled with my most recent visit to service my HRV. A potential 2 appointment was taken care of in one visit showing how understanding they are about my schedule. I was also provided with som More

by CMCKJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for your wonderful review! We appreciate it and look forward to working with you again in the future!

June 09, 2021

Clara Torres assisted me with my Honda civic 2015. She made sure she updated me throughout the entire process and she also assisted me with the total cost of my inspection ! Not to mention the windshield More

by tonnek_greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

I Would have given a grade of zero if I could. Ever since I brought my car in, my key and one of my blinker lights stopped working. Also, I was called in for a recall and was told that I should do an alignme More

by THEO_CYRILD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Agbato
Jun 21, 2021 -

Honda of Valley Stream responded

Theo - we apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

June 09, 2021

I had a pleasant visit and was serviced with professional and courteous care by your employee which name escapes me. The customer waiting area was quiet and comfortable so glad I was recommended this locatio More

by jsth11203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall name of agent who serviced me but she was exceptional
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

June 08, 2021

Great service - very satisfied. Will go back again and recommend to my friends. Excellent service department. Job well done. Honda of Valley Stream service dept. More

by NARS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

June 08, 2021

The service center is very well maintained.From the time The service center is very well maintained. From the time checked in to picking up the car process was flawless. Had a long wait time on the phone More

by anwarahmed8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our dealership! We appreciate your feedback and especially your patience.

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