Honda of Valley Stream - Service Center

Customer service was great. Alex Marcel is always accomodating and helpful. Wait time was very good especially coming in for service right before work. Always a pleasure. accomodating and helpful. Wait time was very good especially coming in for service right before work. Always a pleasure. More

Best service. Marcel always makes sure we’re taken care of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. More

The service advisor Kevin Singh was simply wonderful! He heard my concerns/issues with the vehicle and worked his “magic” to ensure that everything was successfully addressed in one visit. He kept me update heard my concerns/issues with the vehicle and worked his “magic” to ensure that everything was successfully addressed in one visit. He kept me updated throughout the entire process. Even though I had to wait 5+ hours (I didn’t have an appointment), it was a pleasant experience. The customer waiting area was clean, bright and spacious - there was enough room to remain comfortably socially distanced from the other patrons. More

Really appreciate the excellent customer service and accommodating my request to wait during the service visit. Thank you especially to Cedric. Kept me informed regarding progress. accommodating my request to wait during the service visit. Thank you especially to Cedric. Kept me informed regarding progress. More

Great customer service Clara was very friendly and was able to assist me with the work that need to be done on my car, great 👍 able to assist me with the work that need to be done on my car, great 👍 More

Very clean establishment. All Staff was very welcoming and service was prompt and timely. David was great! Very Friendly and service was excellent. Thanks again! and service was prompt and timely. David was great! Very Friendly and service was excellent. Thanks again! More

I was pleasantly surprised at the organization that the service department had. Some cars were recalls and, I guess, others were for a repair. A very nice building, and the people I dealt with were very service department had. Some cars were recalls and, I guess, others were for a repair. A very nice building, and the people I dealt with were very efficient. A nice man even told me I could have the car washed, which he did. I had the car back by that afternoon. So far, so good as this was my first visit to service area. More

Checking in with Kevin was a pleasure. Had to leave car Checking in with Kevin was a pleasure. Had to leave car and he made arrangements to get me back home. Called promptly to advise what needed to be d Checking in with Kevin was a pleasure. Had to leave car and he made arrangements to get me back home. Called promptly to advise what needed to be done. Once completed promptly got me in to pick up car More

My last few visits was really poor front staff always angry and complaining of short staff under the new management nobody wants to do his job they do not explain or care anymore Only the cashier secti angry and complaining of short staff under the new management nobody wants to do his job they do not explain or care anymore Only the cashier section has very nice welcoming staff . Technician has poor job too never complete the jobs as it says on paperwork Thinking about going back to paragon Honda it’s more professional More

It took 6-1/2 hours to perform a NYState inspection on my car with not one phone call from the service department to say why it was taking so long. When I called at 3 pm the car still was not done with no ex car with not one phone call from the service department to say why it was taking so long. When I called at 3 pm the car still was not done with no explanation. The next day I got a text from Antwone and when I called her to tell her I wasn’t happy with the service she told me I could have taken my car anywhere for an inspection. For 4 years I have been taking my car to Honda of Valley Stream but if they don’t want my business I will go elsewhere More