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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,115 Reviews

3,115 Reviews of Honda of Valley Stream - Service Center

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July 29, 2021

I waisted my time and money that day for services, they took the car park by the door for 2 1/2 hours, when they remove for 10 minutes and said it ready. He started this is for free. I would like to know More

by HEROL726
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rabi Khan
Aug 05, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

July 29, 2021

Excellent service from Alex Marcel. He is always helpful and informative. Always professional. The waiting area is beautiful and comfortable. However, the cost of labor and parts are just too expens More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

There were no issues with the service whatsoever. The wait area was clean and spacious with refreshments, wifi and TVs available. The wait time for the service to be completed was ok considering the new More

by devodwight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

July 28, 2021

Great service thanks for free car wash quick service always friendly love HondaDealer will always buy honda i tell everyone honda is the best vehicle More

by JLOVETHERESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Clara Torres was awesome. She made me feel like I was the only customer there. She was very thorough and friendly. Great customer service. Thank you! More

by stuart_ow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Honda of Valley Stream responded

Stuart - thank you for the kind words. We appreciate the recommendation and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Clara Torres provided great customer service from the time I walked in until the time I left out. She is a great employee at this dealership. More

by TYMELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future.

July 28, 2021

Marcel and the cashiers were amazing and professional. I was please with the service and the price. I was informed of my warrant which made me happy. More

by DANIELLE12786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Easy to make Appointments, Good Customer Service from Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. More

by LFERNAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Always professional and helpful!Service is organized and Always professional and helpful! Service is organized and thorough with consistent updates. No surprises when you get to the check out window. Car cl More

by rnbabe7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer
Jul 29, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 27, 2021

Been going to Honda for many many years. Can’t believe I have to wait 10 days for a service appointment. Never ever had a problem until now. I hope it’s worth the wait. In the meantime I will Be tak More

by Mariebingo
Recommend Dealer
Yes
Employees Worked With
Service appointments
Jul 29, 2021 -

Honda of Valley Stream responded

Marie - we thank you for taking the the time to rate and review our dealership. We apologize for the inconvenience!

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