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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,116 Reviews

3,116 Reviews of Honda of Valley Stream - Service Center

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August 05, 2021

Very clean establishment. All Staff was very welcoming and service was prompt and timely. David was great! Very Friendly and service was excellent. Thanks again! More

by harlemrisin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Aug 05, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

August 05, 2021

I was pleasantly surprised at the organization that the service department had. Some cars were recalls and, I guess, others were for a repair. A very nice building, and the people I dealt with were very More

by rosel74@outlook.com
Recommend Dealer
Yes
Employees Worked With
Don’t know the others names, sorry., David Palmer
Aug 05, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

August 05, 2021

Checking in with Kevin was a pleasure. Had to leave car Checking in with Kevin was a pleasure. Had to leave car and he made arrangements to get me back home. Called promptly to advise what needed to be d More

by Mariebingo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
Aug 11, 2021 -

Honda of Valley Stream responded

Marie - thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

August 04, 2021

My last few visits was really poor front staff always angry and complaining of short staff under the new management nobody wants to do his job they do not explain or care anymore Only the cashier secti More

by FORJOE2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Palmer
Aug 17, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 03, 2021

It took 6-1/2 hours to perform a NYState inspection on my car with not one phone call from the service department to say why it was taking so long. When I called at 3 pm the car still was not done with no ex More

by jsofty11
Customer Service
Recommend Dealer
No
Employees Worked With
Cedric
Aug 05, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 03, 2021

Excellent job I love coming to the dealership. Marcel the advisor is very good courteous patient that’s a man you want on your job. Most important I like your company‘s honesty. More

by football92467
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 31, 2021

The dealer gave me a loaner and changed the transmission in a timely matter, now the car runs great. Marcel was very attentive and easy to communicate with. More

by JTSAFRIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Honda of Valley Stream responded

Thank you for the wonderful review of your experience at Honda of Valley Stream! We appreciate it and hope to see you soon!

July 30, 2021

The service on my 2018 Honda was excellent. Marcel, one of the representatives was very attentive and provided car courtesy service which was appreciated. Thanks More

by WKAYE_RISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 30, 2021

Excellent service, the lady desk Clara did a excellent service. I’m very glad with the service And thank you for all well service excellent service. More

by RICARDO_14-111
Customer Service
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Honda of Valley Stream responded

Ricardo - thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 30, 2021

Costumer service rep Doreen was very Rudy and unprofessional. She told my husband he was very bossy when all her asked was a copy of the work preformed on our vehicle. More

by CAMILERASOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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