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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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October 10, 2023

Above and beyond very helpful great customer service good communication just an amazing experience at Honda of valley stream service More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster Jr.
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Oct 11, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

October 06, 2023

Problems still exist with car. This is not the first time I came in with this problem. More

by ERROL.JEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Honda of Valley Stream responded

We have tried to reach out to speak to you further about this matter and have not been successful. Please reach out so that we can assist you to Antwone Dixon at 516-285-6655 extension 134.

October 06, 2023

All personnel were courteous, willing to advise and helped to satisfy all of my service needs. More

by JPOLLYDORE53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 06, 2023 -

Honda of Valley Stream responded

Thank you for the amazing 5-star review. We appreciate the time you put into writing it. Please reach out if there is anything we can do for you. Take care.

October 03, 2023

Very disappointed in the service. Had a message on my dash on October 2nd, problem with my emissions system. They did not deem it an emergency and gave me an appointment for October More

by CARR8455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
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Oct 12, 2023 -

Honda of Valley Stream responded

We are sorry your experience with us was less that satisfactory. We have looked and cannot find you in our system. Please reach out to Antwone Dixon to further discuss your experience and concerns. 516-285-6655 extension 134

October 02, 2023

Took 3+ hours for an oil change and tire rotation. I was told it would be 1.5-2 hours More

by TERENCE.GRAHAM1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember the girls name behind the desk
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Oct 10, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

October 02, 2023

Nothing to say regarding the service. Left my car and picked it up at end of the day More

by sudielmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza, Daniel Sanchez
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Oct 04, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate you choosing us for your vehicle service needs. Please come see us again.

October 02, 2023

Briyanna Jones was a pleasure to deal with. Very efficient and was able to provide an approximate time for completion. More

by ZC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
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Oct 03, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and you choosing us for you vehicle service needs. We look forward to working with you again in the future. In the meantime, reach out if there is anything more we can do to assist you.

October 02, 2023

Clean and efficient, friendly staff. Got me in and out as fast as possible. A+ More

by Carrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Honda of Valley Stream responded

We are so pleased with this review of your time with us. Please reach out if there is anything more we can do to assist you. We look forward to working with you again in the future.

September 30, 2023

Honda of ValleyStream is a company where you get great service and you are given real information about your vehicle. More

by DONP114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Honda of Valley Stream responded

100% agree. We work so hard for our clients and are open and honest. Thank you for recognizing us, and we hope to see you again.

September 28, 2023

Great service . They get you ouT in a responsible time. However, they changed their policy on appointments and did not inform the customers. So alot of people was t More

by KIM.SCHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Sep 29, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

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