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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 07, 2023

The wait was so long, three hours for an oil change. This could be managed easily. Fortunately, I brought my laptop and did some work. The waiting room is good and coffee was nice. More

by raigaganraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Honda of Valley Stream responded

We apologize for the extended wait time. We take all reviews and comments seriously and are working on shortening wait times.

December 07, 2023

Whole experience was pleasant, waiting area spacious and clean, all service workers were friendly and ready to help. More

by eelrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that your experience with us was pleasant and that you found our waiting area comfortable and clean. Our team strives to create a welcoming environment, and we're delighted that our service workers were friendly and helpful. If you ever need anything else in the future, please don't hesitate to reach out. Thank you for choosing us!

December 06, 2023

Customer service rep was friendly and knowledgeable. Service technician who worked on my vehicle left his wire trimmings all over middle console and cup holders. More

by m.mitchell8069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Honda of Valley Stream responded

Thanks a lot for sharing your experience! We're thrilled that you had a smooth and pleasant visit. If there's anything else we can do for you in the future, just let us know. We appreciate your kind words!

December 06, 2023

The best experience I ever had with dealership, Clara has been very helpful thank you. More

by teng725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Honda of Valley Stream responded

We're overjoyed to hear about your exceptional experience! Clara and the team strive to provide top-notch service. Thank you for choosing us, and if you ever need anything else, we're here to help!

December 06, 2023

The dealership was clean and the wait time wasn’t long everyone I dealt with was professional More

by DYMPLES221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Honda of Valley Stream responded

Thanks a lot for sharing your experience! We're thrilled that you had a smooth and pleasant visit. If there's anything else we can do for you in the future, just let us know. We appreciate your kind words!

Dec 07, 2023 -

Honda of Valley Stream responded

Thanks a lot for sharing your experience! We're thrilled that you had a smooth and pleasant visit. If there's anything else we can do for you in the future, just let us know. We appreciate your kind words!

December 06, 2023

Short and Sweet very nice I was in and out. Everyone was very nice and patient. More

by msdhyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Daniel Sanchez
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Dec 08, 2023 -

Honda of Valley Stream responded

Glad to hear you had a smooth visit! We aim to make things easy, and our team is always here to help. If you need anything else, just give us a shout!

December 06, 2023

Daniel was very helpful. I had an 8:15 am appointment and was reassured that my vehicle would be ready by 9. I left there couple minutes before. Service was fast and effic More

by mhenry310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Dec 06, 2023 -

Honda of Valley Stream responded

This is what we like to hear. Thank you for the amazing review. We look forward to working with you again. Reach out if you need anything.

December 05, 2023

Knowledgeable, professional, straightforward, candid, accommodating, Above the average dealership. Worth the trip to a dealership even after the warranty is long gone. More

by KSHKSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Honda of Valley Stream responded

Amazing review! Thank you for choosing us and taking the time to review your visit afterwards. Reach out if you need anything. Take care!

December 05, 2023

Great experience, Brandon took care of me. Would recommend friends and family to the service center More

by oscar.benitez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Dec 05, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

December 05, 2023

The waiting area can be improved as I was initially waiting for some time however once addressed I had a wonderful experience. More

by TEMUGHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
Report | Print
Dec 05, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

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