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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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March 25, 2024

Very nice and helpful service. Clara nice and kept me updated on my service time More

by DEBBIETAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a positive experience with the service at the dealership and that Clara provided helpful and attentive service, keeping you updated on your service time. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

March 25, 2024

As usual the service department continues to provide professional and courteous service period the attention to detail continues to amaze me period this is why I continue to use Honda a valley stream as More

by depercin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in our service department. We're delighted to hear that our team consistently provides professional and courteous service, and that our attention to detail exceeds your expectations. We appreciate your loyalty and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

March 25, 2024

My service attendant Kevin was very rude. Tried to get Mark to assist but No. More

by traceyme.talia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We sincerely apologize for the experience you had. We are speaking with Kevin about this matter. Thank you for reviewing your time with Honda of Valley Stream, and we hope to see you again in the future.

March 25, 2024

Nice people. They explain up front what has to be done and the time needed. No surprises. More

by rodver69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that you had a positive experience with the dealership and that they were transparent about the necessary service and the time required. Clear communication and no surprises make for a smooth and satisfying experience. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 25, 2024

The experience was pretty smooth and everyone was polite. Felt like everyone was professional as if I was provided in accurate and timely information More

by REIDRICARDO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a smooth experience and found everyone to be polite and professional. Providing accurate and timely information is essential for ensuring customer satisfaction, and I'm glad to hear that was your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

March 24, 2024

Very pleased and timely appointment. Will return for next appointment in April for inspection and oil change More

by blanchelerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience and that your appointment was completed in a timely manner. We look forward to seeing you again in April for your next appointment. If you have any questions or need further assistance in the meantime, feel free to reach out. Thank you for choosing us for your automotive needs!

Mar 25, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that Steve provided you with excellent service, and that you're enjoying your new SUV! We're glad to hear that it meets your needs and that you're excited for your upcoming drives. If you have any questions or need further assistance, feel free to reach out. Safe travels, and thank you for choosing us for your automotive needs!

March 23, 2024

Clara was wonderful professional and friendly made the experience pleasant and seamless. The shuttle service was extremely convenient More

by KAREN.EDMONDSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Clara provided you with a pleasant and seamless experience, and that you found the shuttle service convenient. We're delighted that your time with us was enjoyable, and we appreciate your kind words. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

March 22, 2024

Great service! !!!! Car is running good as new!!!!! Team was very professional!!! Will return for future car services!!! More

by JEFFINNO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great service experience with us and that your car is running smoothly again. Providing professional service is always our top priority, and we're glad that our team met your expectations. Thank you for your positive feedback, and we look forward to serving you for any future car services you may need. If you have any questions or concerns, feel free to reach out to us.

March 22, 2024

Putting all my bad experience behind with Honda services in the past , Clara was the best person that I eve deal, She was vey professional,and friendly.Keep up that nature. More

by FRCAB6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Clara provided you with a positive experience and exceeded your expectations. Professionalism and friendliness can truly make a difference in customer satisfaction. It's great that she was able to leave a lasting positive impression. If you have any further feedback or need assistance in the future, feel free to reach out. We're here to help!

March 21, 2024

Great customer service, the gentleman was kind and very knowledgeable. Would definitely come back to Honda valley stream. More

by AIMEE.ALMELEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience! Providing excellent customer service and knowledgeable assistance are our top priorities, and we're thrilled that our team member exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for any future needs you may have.

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