Honda of Valley Stream

Good experience from the sales person Kristle to the finance manager Jamal they were great to work with they made the deal work for my needs. finance manager Jamal they were great to work with they made the deal work for my needs. More

Jamie made the process of leasing my first car such a great and seamless experience. He was patient, helpful, and very friendly during the entire process. I was very happy with the experience. great and seamless experience. He was patient, helpful, and very friendly during the entire process. I was very happy with the experience. More

I was recommended to go there but When I arrived I signed in and they never told the person that I was there waiting on him. After seating there for an hour I finally was serviced. There was no incentives of in and they never told the person that I was there waiting on him. After seating there for an hour I finally was serviced. There was no incentives offered on the car. I felt like my time wasn't valued. More

It’s a friendly dealership, every time I need service they provide without appointment I have to way a little extra, But it’s Ok because you have to be respectful to first come. Thanks they provide without appointment I have to way a little extra, But it’s Ok because you have to be respectful to first come. Thanks More

I actually started leasing my 2019 Honda Civic about a year ago. I obviously wanted a Honda for its great review of how reliable they are initially. My sales rep from a year ago Wally made it quick, fast year ago. I obviously wanted a Honda for its great review of how reliable they are initially. My sales rep from a year ago Wally made it quick, fast and efficient as could be. I like to get my car serviced at Honda due to the fact that they are the ones I purchased my car from. However, to get an oil change it takes about 4 hours, each trip I make to the Valley Stream Service Center. About a month ago, I received a light on my dashboard for having low tire pressure. I opted for the Rim and Tire protection when I first set up my lease so of course I called the service center to resolve the issue. Turned out I had a nail in my tire and they offered to plug it (because don't put patches on) for me. 2 weeks after that tire servicing the same tire pressure light came back on. I called to set up an appointment and I get only the voicemail. A few days later while constantly filling my tire with air, my car is having electrical problems with the alarm going off at random hours and times as well as the trunk of my car opening up CONSISTENTLY. Calling again, I am unable to get an appointment with them until next week and they can't guarantee me a courtesy vehicle unless the car is deemed "unsafe". Attempting to call back to remind them of the tire issue I got their voicemail 5 times at 1:30pm on a Tuesday(11/17/020). Completely unprofessional and unaccommodating especially because I didn't require anything extra than what was promised to me at the beginning of the lease agreement. Safe to say, I'm highly anticipating the ending of my lease so I no longer need to deal with excessively long wait times and unprofessional reluctant service team. More

wonderful service center ,i forget her name she was very nice and helpful employee . they charge me $52 for oil change , this is my first service after buy the car , service should be free. nice and helpful employee . they charge me $52 for oil change , this is my first service after buy the car , service should be free. More

The service department was helpful there, timing is alittle weak. Additional insurances add to the car example tire repair dents and dings are only open in the week. Servicing my car took some time abo alittle weak. Additional insurances add to the car example tire repair dents and dings are only open in the week. Servicing my car took some time about a 2 weeks process but everything was serviced for my 2017 HB Civic. More

Amazing dealer! Will definitely be returning. These gentlemen were very friendly and checked on us often even during busy times they still manage to help our needs! gentlemen were very friendly and checked on us often even during busy times they still manage to help our needs! More

Good Morning, I think very highly of your business. My experience is always a good one, and everyone is always so friendly and pleasant. Thank you. experience is always a good one, and everyone is always so friendly and pleasant. Thank you. More

Everyone was pleasant and courteous Ms Torres was very clear on all my options. No pressure I love that. Upon returning my car the employee asked if I wanted my car washed. I appreciated that as well. I d clear on all my options. No pressure I love that. Upon returning my car the employee asked if I wanted my car washed. I appreciated that as well. I drive a little bit further just to use this facility because I’ve never been disappointed More