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862 Reviews of Honda of Sarasota - Service Center
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August 01, 2025
Appreciate Luke's and other service manager's courtesy. Appreciate also the quality of the service provided. Appreciate also the quality of the service provided. More
by carolmarek
Verified Customer
July 31, 2025
Absolutely horrible. They have no integrity, and customer service is none existent. I bought and traded in a car 29 days. I have came to pick it up 2 times and both times They have no integrity, and customer service is none existent. I bought and traded in a car 29 days. I have came to pick it up 2 times and both times the car was not up to anyone's standards. Do you guys not care about good customer service? I specifically asked yesterday before I came in to double and triple check the car. The tint job was still messed up. 2 scratches that were not buffed out. As for the detail job, it honestly looks like someone ate pizza in it and let the grease drip everywhere. Ben had the nerve to tell me I was the 4th person to have issues that day. Who tells someone that?? My god, after the first complaint you would think the problems would be addressed. My issues can't even be addressed completely on thos survey. I sent an email and asked for the GM to contact me over 24 hours ago. I also called corporate to address these issues. This is my 3rd car I have produced from this dealership. The first one was in 2019 when it was still Wilde. The transaction was absolutely perfect. The 2nd one was horrible. It took you guys 8 times to get a good tint job done on the car. Now this experience has put the last one to shame. This will definitely be the last time I deal with thos dealership. There is one in Bradenton that will have my business. Words can not even describe how upset I am over this. Furious doesn't even describe it. How long is it going to take this time? 29 days today you have had my car. More
by Alicia Carle
July 30, 2025
Lisa was excellent and explained the services in detail. They couldn't get the work completed in one day, so they put me up in a rental car at no cost to me. I drive from Bradenton to have my truck serviced They couldn't get the work completed in one day, so they put me up in a rental car at no cost to me. I drive from Bradenton to have my truck serviced at Sarasota Honda. I will not go to Hendrick in Bradenton. I caught them charging for services they did not perform for my elderly mother. More
by donb5
Employees Worked With
July 30, 2025
Highly professional. Superior customer service. Love the video's. The review of the final bill very helpful Superior customer service. Love the video's. The review of the final bill very helpful More
by frankrd50
July 29, 2025
I was pleasantly surprised to see service hours available on Sunday when I had a flat tire. I phoned Alberto and he said bring it right in and he took excellent care of me. He was courteous, professional, an on Sunday when I had a flat tire. I phoned Alberto and he said bring it right in and he took excellent care of me. He was courteous, professional, and kind. More
by Julie
Employees Worked With
Other Employees :
I don’t know his name, but the young man who is in the parts department on Sunday did speak with me and he was very helpful
July 29, 2025
Service was excellent I would totally recommend them in the future for Service and maintenance. the future for Service and maintenance. More
by Jason Blankenbiller
Employees Worked With
July 28, 2025
Excellent Over and above expectations. Kind, timely, and professional. Appropriate pricing and extremely helpful. Informative Kind, timely, and professional. Appropriate pricing and extremely helpful. Informative More
by AHRATKO
July 27, 2025
Excellent service nice people good coffee and snacks good air conditioning car fixed and off I went air conditioning car fixed and off I went More
by Alissencoffman
Employees Worked With
July 27, 2025
The sales staff could not find my appointment I scheduled Friday, but they still took in my vehicle gave me my 12,000 mile inspection and in my oil change all within the time that the original inspection had Friday, but they still took in my vehicle gave me my 12,000 mile inspection and in my oil change all within the time that the original inspection had been planned for kudos to a great staff. More
by ccarman69
Employees Worked With
July 27, 2025
Friendly, professional and knowledgeable. My oil change took about an hour while I relaxed in the waiting room 😄 My oil change took about an hour while I relaxed in the waiting room 😄 More
by Stevepinzino311
Employees Worked With
