All would have been a 3, but after arriving 10 minutes
early for my scheduled oil change, and "we will get you right in", the following occurred.
After two hours and no one giving me an update in the wai
early for my scheduled oil change, and "we will get you right in", the following occurred.
After two hours and no one giving me an update in the wait room, I went to check the status and there was my car in the entry area completed.
I was quickly told no charge due to that, but before I left I requested the service info, including the 32 oint check results. I will told it would be e-mailed to me.
After two e-mail requests, I finally got the results.
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by nyfl.lock
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Honda of Sarasota responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
I made an appointment for three services.
I was misled and they could only complete two. They ordered a part for the third but used the part before I could return for the work.
I was misled and they could only complete two. They ordered a part for the third but used the part before I could return for the work.
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by MarkTikson0
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Cordaro
Aug 03, 2026 -
Honda of Sarasota responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
It keeps getting worse and worse.
Disappointment and problems almost every time I come there for service. Also very hard to get help with any of these problems after they happen.
Disappointment and problems almost every time I come there for service. Also very hard to get help with any of these problems after they happen.
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by SPINACHFL
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Cordaro
Aug 01, 2026 -
Honda of Sarasota responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out.
Very customer focused.
Joe was very focused on servicing my vehicle in a timely and professional manner.
Joe was very focused on servicing my vehicle in a timely and professional manner.
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by SWAYJIM
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Cordaro
Jul 28, 2026 -
Honda of Sarasota responded
We’re delighted that Joseph provided prompt, professional service for your Honda CR-V. Thank you for choosing us, and we look forward to assisting you again.
They were very helpful with the mechanical problem they
discovered while test driving my car following a 30k service. I thought I was getting close to needing a brake job. It turned out to be a a significa
discovered while test driving my car following a 30k service. I thought I was getting close to needing a brake job. It turned out to be a a significant brake controller failure.
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by jimbenedick
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2026 -
Honda of Sarasota responded
We’re glad our team discovered the brake controller failure during your test drive after the 30 K service. Thank you for trusting us with your Honda Civic.
Very satisfied with the service rendered at this
dealership. The service department is very helpful n knowledgeable. Would recommend Honda Of Sarasota to anyone looking at purchasing a car.
dealership. The service department is very helpful n knowledgeable. Would recommend Honda Of Sarasota to anyone looking at purchasing a car.
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by krazycats
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Honda of Sarasota responded
It’s rewarding to know our service department offered helpful and knowledgeable support for your Honda. We appreciate you recommending us to others.
J. Cordaro was professional & kept us updated. The
dealership & customer lounge were clean and well stocked.
dealership & customer lounge were clean and well stocked.
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by CKQueen3
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Honda of Sarasota responded
It’s great to hear our service team kept you informed and that the lounge was comfortable and well stocked. Thank you for trusting us with your Honda CR-V service. We appreciate your feedback and look forward to helping you again.
It is just ok, nothing special.
Long wait time and They wanted me to come back to do something they said would take an extra hour. But I did it in 15 minutes.
Long wait time and They wanted me to come back to do something they said would take an extra hour. But I did it in 15 minutes.
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by isidoro1224
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Honda of Sarasota responded
Thank you, Isidoro, for choosing Honda of Sarasota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Excellent service, great at communication & slows keeping
me informed of what is needed & what the mechanics find. I highly recommend Joe & Sarasota Honda.
me informed of what is needed & what the mechanics find. I highly recommend Joe & Sarasota Honda.
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by Michelle
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Honda of Sarasota responded
We’re pleased Joseph provided clear updates on what your Pilot needed and the inspection findings. Thank you for recommending our service team and trusting us with your vehicle.
Great efficient service team.
Friendly and welcoming. Reasonable and fair pricing of service. Clean and attractive dealership.
Friendly and welcoming. Reasonable and fair pricing of service. Clean and attractive dealership.
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by Joepatweber 2016
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2026 -
Honda of Sarasota responded
We’re pleased the service team provided efficient and welcoming care for your Honda with fair pricing. It’s great to know you found our facility clean and attractive. We look forward to your next service appointment.