Jake Davidson

This is the most important review you will read today if your shopping this poorly run Honda stealership. I found a used car on their website, price was great, to great, so I called and emailed. Girl named your shopping this poorly run Honda stealership. I found a used car on their website, price was great, to great, so I called and emailed. Girl named Olivia called me and we talked about the price, she explained the price was actual. I asked several times will there be “fees” added once I arrive? Driving 45 minutes to get there on a Saturday. Olivia assured me, no other fees, so I pointed her to the verbiage on the car listing on their website ( see photo ) it clearly states “no additional dealer fees” she says let me be sure, puts me on hold, to check with her manager, keep in mind she gets paid for every appointment that shows up ! She comes back on and says, yep, my manager says only tax and license plates will be added. Great ! I’m on my way, I get there the car is in dirty , ratty condition. But the price is good so maybe I can fix it up. After the test drive, the manager comes over with the “first pencil “ $8000 higher in fees, lol lol, I explain I’m not buying your worthless paint protection xx packing, rust and dust, he says well , I know but we are a corporate store and have to offer it on every first pencil. The sales girl is embarrassed at this point, the manager disappeared like Houdini for 20 minutes and comes back with another pencil, it’s down to $5700 higher now, lol lol, he says look “ you knew that price was going to change “ I explain about my conversation with Olivia, he says “ well I’ll have to have a talk with her !” Lol lol, this guy is priceless! I get up to leave , he says well, how much ? How much ? I say forget it you have no credibility at this point, as I’m driving out the poor sales girl get sent out to tell me we can do it for $5000 higher now, I leave, I’m about 20 minutes away and Olivia calls ! You can’t make this stuff up, she says my general manager feels bad and wants you to come back, it’s only $2500 higher now. Lol lol…I kept Driving, this my friends is the quintessential bait and switch, this is archaic tactics, old school, car dealership xx, this is why people hate buying a car, Honda of Sarasota you should be embarrassed, are you that desperate? You need to do better. And, to Olivia, your most likely young, go find yourself a job that doesn’t require you to lie to people. More

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Service is excellent! Joe is always amazing. What made the dealership bad was the General Manager of sales. We were going to buy a car from Juan and then the GM pulled a b Joe is always amazing. What made the dealership bad was the General Manager of sales. We were going to buy a car from Juan and then the GM pulled a bait and switch (and lied), so we walked. Joe is always great and we’ll return for service. We bought our new car from Venice Honda. More

by LLogueWitt Verified Customer Verified Customer

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It is just ok, nothing special. Long wait time and They wanted me to come back to do something they said would take an extra hour. But I did it in 15 minutes. Long wait time and They wanted me to come back to do something they said would take an extra hour. But I did it in 15 minutes. More

by isidoro1224 Verified Customer Verified Customer

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This dealership is great. I have been going to them for years because of their top notch service. I have been going to them for years because of their top notch service. More

by CLENDENNY27 Verified Customer Verified Customer

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Infotainment system was having issues for months. Dealership has taken care of the issue thankfully Dealership has taken care of the issue thankfully More

by Djmike1957 Verified Customer Verified Customer

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Alberto and the rest of the staff are always great. Friendly, helpful, efficient… Just a really good visit. the young kid, I think his name is Jake, also very friendly. Great staff. Friendly, helpful, efficient… Just a really good visit. the young kid, I think his name is Jake, also very friendly. Great staff. More

by BWAICHER Verified Customer Verified Customer

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Highly professional. Superior customer service. Love the video's. The review of the final bill very helpful Superior customer service. Love the video's. The review of the final bill very helpful More

by frankrd50 Verified Customer Verified Customer

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#outstandingAmbassador It was our first visit to Honda Sarasota since we just relocated from another part of the country. Superb service and attentive care from Parker, Tech David and the pros at Honda of Sarasota since we just relocated from another part of the country. Superb service and attentive care from Parker, Tech David and the pros at Honda of Sarasota! Looks like we are in great hands. Everyone made me feel like family. They were very attentive and made our Honda vehicle safer for my family. Mahalo and thank you. #ParkerforCEO #HondaSarasotarocks …aloha Mace S. More

by Mason S. Verified Customer Verified Customer

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Everything was fine until they messed up my mileage I called to have it corrected on my invoice no response or call back called to have it corrected on my invoice no response or call back More

by ALVIDBLU Verified Customer Verified Customer

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As usual, it was easy to make a service appointment, the work was done as promised on time and as quoted. All service personnel were friendly. It’s my go to service dept. work was done as promised on time and as quoted. All service personnel were friendly. It’s my go to service dept. More

by sphaller Verified Customer Verified Customer

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