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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,004 Reviews

3,004 Reviews of Honda of Kenosha - Service Center

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October 23, 2023

there is a reason I come from Illinois to work with them. They do great work. More

by ericbdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Honda of Kenosha responded

Eric, Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and don't hesitate to let us know if we can be of further assistance.

October 23, 2023

Very unhappy about all the problems I had . Will not buy another honda. I recieved poor service. More

by jchristensen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 23, 2023

A good experience at Honda of Kenosha. Will return in the future. For the first time in 20 plus years of owning Honda vehicles, they FINALLY got it right & sent my coupon when I actually n More

by Rachel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Honda of Kenosha responded

Rachel, Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 21, 2023

Very courteous and efficient. I will definitely come back here. I have tried other dealers and this one is definitely the best. More

by nrennert2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2023

I was able to get in when i needed, everything was done quickly and timely More

by raynegri1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 19, 2023

Rodney got me a loaner van while my car was being fixed. I appreciated his cooperation as my husband is in a wheelchair & if we had to go to the Hospital the wheelchair would fit. Thank you. Martha More

by marthajimwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Honda of Kenosha responded

Martha, It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

October 19, 2023

Honda of Kenosha is very friendly and helpful. My husband and I would not go anywhere else. More

by pyoungbe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joe and our team and don't hesitate to let us know if we can be of further assistance.

October 19, 2023

Disappointed that a service we were charged for was neglected to be performed at initial service and required reservice. It does not establish good trust to be charged for a part or service that is not More

by feliciamykytka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Honda of Kenosha responded

Felicia, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 18, 2023

Always informative and understanding with my concerns. A friendly experience every time I have my car serviced. More

by nsiragusa05
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Oct 19, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2023

Great service, nice people , place is clean. Need eight more words to go in here. More

by saugusjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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