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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,002 Reviews

3,002 Reviews of Honda of Kenosha - Service Center

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December 06, 2023

Great customer service. They really know what they are doing and care about the customers. More

by ktmortard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2023

Ken was very knowledgeable about the cars we looked at and had a lot of patience and answered all the questions we had. More

by corik13
Recommend Dealer
Yes
Employees Worked With
Ken
Dec 05, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

December 05, 2023

Very helpful and knowledgeable staff! They are also very nice and professional. Highly recommend this dealership! More

by rachelmharrison3
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Dec 05, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rachel, for choosing Honda of Kenosha!

December 05, 2023

Kevin was very helpful! Made sure to let me know every detail about my car, and even offered me the car wash I didn’t receive the first time my car was seen here! More

by nimorejakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Honda of Kenosha responded

Thank you for your review and kind words for Kevin! We appreciate your business and look forward to serving you again.

December 04, 2023

I went to Honda about getting tire sensor for $65 a tire and when I got ready to get my car done, your mechanic told me that I needed two for my car, I ask him how much will it cost me , he quoted me 3 hund More

by fredbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Fred, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 04, 2023

I have had good dealings with the service department. Prices seem fair, but there has been unnecessary work suggested on occasion. More

by KtownTeach
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Dec 04, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 03, 2023

I am always able to get work done on my Honda when I take it in. More

by christinesupal1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Christine, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Everyone is very nice, however on my last visit I told them my phone was not charging on the pad in the car, it's not there fault but I feel Honda needs to improve that feature, this was one feature I was More

by kojissj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 03, 2023

Great customer service. Quick process for service and rentals during service needs. Stag was friendly. More

by ideyoun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Stag had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Rodney and Tony went above & beyond to help me work through my service issue. Grateful!! More

by Kathryn Yunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Honda of Kenosha responded

Kathryn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Rodney and Tony can be of further assistance.

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