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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,021 Reviews

3,021 Reviews of Honda of Kenosha - Service Center

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May 02, 2025

Great! Love Joe! Joe gives great customer service I appreciate his friendliness and helpfulness. Great More

by katymshanahan
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
May 02, 2025 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 02, 2025

Took care of all my recalls with no problem. Very satisfied with all the work. More

by jkirsch25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 02, 2025

I talk to Randy and he is very professional on what he doing at answering questions More

by rnotarianni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Randy and our team appreciate your business and hope to see you again soon!

May 02, 2025

I’ve always been pleased with the professionalism and quality of service I receive from Honda if Kenosha More

by drwalker811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 02, 2025

Scheduled service, trailer it in, 2016 civic turbo, already knew what the problem was, needed head gasket replacement diagnosed previously by HK. $3800. Crappy design motor Get an update, turbo is dis More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Honda of Kenosha responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 01, 2025

As always expected, great service and work completed in a timely manner. Thank you ?? More

by marcacosta004
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
May 01, 2025 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 01, 2025

Polite professional great experience Answered any question I had and the service that I had done was done in timely manner I would recommend this dealership More

by Justinmorrisjon
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
May 01, 2025 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 29, 2025

I've been a longtime customer. I was very disappointed about the response to my questions about a noise. I said It sounds like something hitting the bottom of my car and I asked if More

by KICKINITTAROT
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Apr 29, 2025 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 29, 2025

Addressed the issue and will respond back with a solution. Very polite and direct response. More

by dpiyucca
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Apr 30, 2025 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 27, 2025

Quick Good service and very detailed on what was done and they listened Thank you More

by pablorhv
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
Apr 27, 2025 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!