Honda of Kenosha - Service Center

I stopped in without an appointment because I discovered a large screw in my tire. Joe was very helpful as always. The bad news is the tire needed to be replaced. The great news is they had the tire in stoc a large screw in my tire. Joe was very helpful as always. The bad news is the tire needed to be replaced. The great news is they had the tire in stock. After a short wait I was on my way with a brand new tire. A side comment about Honda in general. I wish Honda would upgrade their service computer software to better track warranties on vehicles. Over the years I have had work done at three different Honda dealers. None of them have had easy access to warranty information. The information is there, but the service writers have to dig for it. You, the customer, need to know what repairs should be covered. I almost paid $300+ for the replacement tire. But after digging, we determined the tire was covered and I did not pay anything for the tire replacement. More

They do a thorough inspection on each car brought in and provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail or guidance on choosing what to get repaired would be helpful, especially when dealer prices are premium for repairs. The waiting area is comfortable and courtesy shuttle is available. More

A very respectable and a thoughtful person who I would do business with again thank you for asking business with again thank you for asking More

I drive from Grayslake because I always get excellent service from the dealer who sold me my car. Thank you! service from the dealer who sold me my car. Thank you! More

The service department thoroughly checks over my car to find out what needs servicing. It is helpful to have all the service records in one place so the service advisor can see when anything was last done. find out what needs servicing. It is helpful to have all the service records in one place so the service advisor can see when anything was last done. The waiting area is bright and comfortable. It was nice to be able to have a cup of coffee while I waited. More

Kevin in service was great. The LL ask for him next time I need service. The LL ask for him next time I need service. More

Had a frustrating leak that was a challenge to fix. Had issues with incorrect parts being received. These things happen and mechanical issues are bound to happen. Joe and the service team worked the pr Had issues with incorrect parts being received. These things happen and mechanical issues are bound to happen. Joe and the service team worked the problem until it was fixed. Great job service team! More

I feel the service department completed the work on my car in a very timely manner. car in a very timely manner. More

Always available always professional always receptive to my concerns We have always been pleased with the dealership as a whole my concerns We have always been pleased with the dealership as a whole More