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Honda of Kenosha
Bristol, WI
4,610 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are:
Complimentary UNLIMITED car washes*
Complimentary loaner cars*
*See dealer for details
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,610 reviews
November 20, 2016
Worst Dealership EVER!!!!! Definitely the worst Dealership I have ever bought a car from. The day I bought my 2016 Honda Accord in April 2016, the dealer Randy Wilson was a nic Definitely the worst Dealership I have ever bought a car from. The day I bought my 2016 Honda Accord in April 2016, the dealer Randy Wilson was a nice guy but did a really terrible job in offering me anything for my car. He tried to argue with me when I was correcting him on things between my old car and the car I bought. He really didn't know anything about the cars. It was such a quick and crappy deal with offering me any accessories for the sale, nothing like that. While doing all the paperwork before closing of the dealership for the day, they were in such a hurry so they all could go home. Magda is Extremely Rude Service department sucks xxx. I scheduled an appointment for the first oil change for my car. The day I got there, I was 10 minutes early for my appointment for the check in process. As soon as I got in the Service Department, I stood there 10 minutes before my appointment, then at the scheduled time, Still no one would talk to me or the service writer said it would be a couple minutes and he would help me. Then 15 minutes after my scheduled start, I finally got some assistance. The xxxxxxx advisor asked if I had an appointment and of course I said "Yeah 15 minutes ago". Their staff is slow and stupid there. Joe Valente is slow and stupid And Finally, I keep getting stupid letters in the mail from them asking if I want to buy a car from there or wanting to trade my car in for deals. Do these xxxxxxx realize I just bought a car from them not even 7 months ago or keep track of anything like that?!?!?!?!? DO NOT BUY A VEHICLE FROM HONDA OF KENOSHA!!!!! THEY TREAT YOU LIKE CRAP!!! YOU DO NOT FEEL WELCOMED AT ALL THERE!!! DON'T GO THERE!!! More
by leon1071a
November 18, 2016
It was very pleasant and efficient. We knew what we wanted and the car was waiting for us when we got there to take a test drive. The sales experience was quick and once the car was all We knew what we wanted and the car was waiting for us when we got there to take a test drive. The sales experience was quick and once the car was all prepped we were on our way. Anthony did a great job waking us through all the features on the car. More
by Tina J 123
Employees Worked With
November 16, 2016
Great customer service! Took my car there to get a second opinion after I got a terrible experience with an awful service dealer in Elmhurst,IL. Got it fixed without any prob Took my car there to get a second opinion after I got a terrible experience with an awful service dealer in Elmhurst,IL. Got it fixed without any problems...it was a wheel bearing,not like previous dealer told me that is my tires and I need to buy a new ones... Joe Valente took of me that day and when I will go there for another service, I will ask for him! Thank you Honda in Kenosha! Keep up your good work! More
by Zaza
Employees Worked With
Joe Valente
November 12, 2016
incompetent I've asked you to please stop sending me e-mails, regular mail and phone calls.Yet you continue to do so. I will never come back to you for service or I've asked you to please stop sending me e-mails, regular mail and phone calls.Yet you continue to do so. I will never come back to you for service or otherwise, I do not want to be associated with your dealership. You changed the oil on my wifes car and never fully secured the hood, guess what, it opened on the highway, obviously you hire incompetent idiots. You have also harassed and badgered her about service items that weren't required or due. More
by justin yourmouth
Employees Worked With
who knows
November 11, 2016
Love Honda of Kenosha Anthony Lee was my salesman at Honda of Kenosha where I purchased my new Honda Civic. It was not on their lot and had to be located. They found exactl Anthony Lee was my salesman at Honda of Kenosha where I purchased my new Honda Civic. It was not on their lot and had to be located. They found exactly what I wanted, within a day, Anthony drove all the way to pick it up and deliver it to me. I got the color and model with all the amenities I wanted and needed. Anthony made the process quick and easy. He was a great salesman to work with. I would definitely recommend him as your salesperson when you go to Honda of Kenosha. Great professionalism, no pressure, and a smooth buying process. Thank you Anthony Lee and Honda of Kenosha. More
by LovingonHonda77
Employees Worked With
October 14, 2016
New Honda Civic Outstanding service from beginning to end. Anthony helped us through every step of the process and could not have done a better job. This is the third Outstanding service from beginning to end. Anthony helped us through every step of the process and could not have done a better job. This is the third car I've purchased from Honda of Kenosha and Anthony. When I'm in market for a new car, I only ever need to go to one place. More
by espaff
Employees Worked With
October 03, 2016
Lying crooks Took my car In for service. Mechanic said I needed brakes. Took car to get a second opinion at another brake shop in town (Pauls Bender Center) they i Took my car In for service. Mechanic said I needed brakes. Took car to get a second opinion at another brake shop in town (Pauls Bender Center) they inspected and told me I still had over 50% life left in my brake pads. WILL NEVER GO HERE EVER AGAIN!!! More
by NMA
Employees Worked With
Elmer Hortelano
September 12, 2016
Enjoyable experience car buying made easy Very enjoyable experience, this is the third time I have been able to have a new car without having to find additional money to make my monthly paymen Very enjoyable experience, this is the third time I have been able to have a new car without having to find additional money to make my monthly payment. Anthony made everything happen fast and enjoyable without the pushy pressure. More
by Chuckworksalot
September 08, 2016
NOT impressed. Tony is a nice guy however After further interaction with this dealership and overview of the contract I was entered into there were ALOT of details o Tony is a nice guy however After further interaction with this dealership and overview of the contract I was entered into there were ALOT of details omitted during the sale and from the service department. The car I purchased has scratches on it and they promised that if I gave them a 5 star review they would have them taken care of. When I went in to drop my car off to have the scratches fixed the first impression I got was rude and unhelpful. They were short and unpleasant and even though there had been a note made about a rental they acted as if it was such a big deal that I asked for one. And I also mentioned that my BRAND NEW car's AC was acting up and they said that I would have to bring it in at another time to get looked at. It wasn't until I brought up my frustration that ANYONE was willing to help. I reached out to my orginal salesmen and he has yet to get back to me. I will be calling the 800 number and filing an official complaint. Your best bet is to take your business elsewhere. More
by Mannozzi07
August 28, 2016
Such a great experience! So typically I'm put off by salesmen, especially car salesmen, because I just don't like to be sold. I never felt that way with Anthony. He was so So typically I'm put off by salesmen, especially car salesmen, because I just don't like to be sold. I never felt that way with Anthony. He was so laid back and easy to talk with and deal with. I wish I could by everything from him. More
by Deleff,Kelly
Employees Worked With
