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Honda of Kenosha

Bristol, WI

4.7
5,660 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,660 reviews

July 10, 2021

Service was excellent. Mark was very helpful ,and courteous. The technicians did their job as expected. So far our CRV 16 runs well and we feel that the "rattling noise" was resolved. Thank you guys. More

by edithvaldez6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jul 12, 2021 -

Honda of Kenosha responded

Edith, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

July 10, 2021

Everyone is nice and friendly and willing to work with you to make you happy.Was in and out quickly which worked out really well. More

by troyson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2021

Dealership was clean, the salesman we worked with, Adam, was nice, knowledgeable, and didn’t try to sell us everything we didn’t want. The finance manager, Jesus was a bit condescending, and didn’t really More

by Browj243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Honda of Kenosha responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

July 10, 2021

Clear, friendly, compressive appointment on mini van. Great availability of appointment times. Listened and communicated very well. Will definitely use this service department again as needed. More

by Go cubs!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jul 10, 2021 -

Honda of Kenosha responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department here at Honda of Kenosha. We look forward to working with you again!

July 09, 2021

Very kind and knowledgeable staff. Would recommend their Sevice Department to others a well. Not sure about some of the staff cleaning the car though. More

by JANETBRUENNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Honda of Kenosha responded

Thank you for your business and this review, Janet! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We truly appreciate your recommendation!

July 09, 2021

Joe Valenti got my car in and serviced within an hour. He is friendly, professional and extremely helpful. He has a great attitude, and took time to check for any recalls or other services that might be need More

by kaborre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joe, and please don't hesitate to let us know if we can be of further assistance!

July 09, 2021

Everyone was very accommodating.I had nail in tire and when I got home I had picked up another nail and Joe got me in right away to have it fixed. More

by carolekape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Carole! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else!

July 09, 2021

Adam and the financial manager was very nice and helped us through the process, they helped us get the car i wanted and i was happy. More

by Gabbiedaviss33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Jul 10, 2021 -

Honda of Kenosha responded

Thanks for leaving us a review, Gabbie! We are very happy that Adam and our finance team provided you with such a positive experience. Please let us know if there's anything else we can do for you, and enjoy your new car!

July 09, 2021

Sam greeted me & set me up to wait for my vehicle. It was done in an hour and a half, but they found some other maintenance issues to take care of. I agreed to have them taken care of and he explained it to More

by karenbrellenthin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

July 08, 2021

Very good service and very polite employees. They provided a ride home so there was not a wasted day waiting for the repairs. Highly recommend More

by Law36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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