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Honda of Kenosha

Bristol, WI

4.7
5,373 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,373 reviews

April 09, 2021

Excellent service by Joe. Joe was very helpful and knowledgeable. Waiting time was minimal. Everything was explained very well. Waiting area was well maintained and comfortable More

by kenyonowenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us this fantastic, five-star review! We are thrilled that you found your experience with Joe to be a positive one. Thank you for choosing Honda of Kenosha.

April 09, 2021

Service advisor was prompt, efficient and friendly. Work was done in a timely manner. Additional work was explained well. Vehicle was ready on time. Dealership was clean and inviting. More

by joe.nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. We're always happy to help.

April 09, 2021

Tricked me into coming in for a great internet price...salesman Jim was ok but handed us to a snake, Amos the finance guy, who pulled a fast one on me. Did not offer to go over the final purchase More

by ranvmiller
Recommend Dealer
No
Employees Worked With
Melissa Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Apr 26, 2021 -

Honda of Kenosha responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 08, 2021

It's great. Just as long as you keep friendly staff and no one aggressive towards any needed maintenance on your vehicle. Other then that I will try again with Kenosha Honda? More

by youngdaisy49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 08, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 08, 2021

They do good and fast work . it took as long as they said. I always get my car fix there. The sale person was polite More

by switas131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 09, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience working with Marc! We sincerely value your business and look forward to your next visit.

April 08, 2021

Gina was EXCELLENT!!! She was super friendly, informative and helpful with my appointment for my car. She even offered for someone from Honda to come pick me up if I needed it. Gina is one of the best custom More

by taylorr.reed5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 09, 2021 -

Honda of Kenosha responded

Taylor, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 08, 2021

The entire staff was both professional and friendly. My visit started with a maintenance issue and ended with the purchase of 2 new vehicles. Joe was very helpful in service and Ritchie was awesome in sale More

by childress.jeff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Honda of Kenosha responded

Jeff, Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 08, 2021

Tried to increase the price the price despite it being posted online & me calling to confirm. 1 hr late for pick up apt. No call back More

by Jdex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Spink
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

April 08, 2021

Dave was very helpful, found exactly the CRV I was looking for. He showed me all the bells and whistles even set up my blue tooth. Very happy. More

by awesomelaugh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Apr 09, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience! Congratulations on your new CRV!

April 08, 2021

Helpful staff, good customer service and communication. Courtney was very accommodating, and trevor was a great help as well. Jesus in finance was good to work with as well. More

by sbehme88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Apr 09, 2021 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Courtney and hope you enjoy your new vehicle. We truly appreciate your feedback!

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