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Honda of Kenosha

Bristol, WI

4.7
5,686 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,686 reviews

August 09, 2021

Thank you for the awesome incredible service. Your service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well More

by pamela.pozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2021

Was able to get in quickly for an oil change, which was appreciated. This service along with recommended maintenance was completed without much of a wait. Everyone was helpful and courteous throughout the More

by SUSAN.MCCLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Honda of Kenosha responded

Thank you, Susan, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 09, 2021

Pleasant and fast service. Sam in Service department was really efficient. He updated me on my service while I waited. Make experience painless and quick. More

by MICHELE.SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Honda of Kenosha responded

Thank you for your business and this review, Michele. We're happy to hear that Sam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2021

Great service and nice front desk people. Maybe needs more service help as I had to wait 2 weeks for an oil change on a Saturday. More

by mariann.brunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Aug 09, 2021 -

Honda of Kenosha responded

Thank you for your feedback for our service department, Mariann! We will share your comments with them, and please don't hesitate to let us know if we can be of further assistance.

August 06, 2021

Not pleased with flippant and uninformed responses to my pilot service questions from the Service liason regarding Collision Mitigation Breaking System and Engine idle off system. More

by pweyhrich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 06, 2021

Superior customer service. I observed the rep working with a challenging customer. The rep handled it well. The customer no longer wanted to speak to the manager. Great skill!!! More

by druffolo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 06, 2021

I love how welcoming and friendly the staff is! It’s also very clean inside and has a comfy waiting area! My oil change was pretty fast as well! Thanks Honda! 😄 More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 06, 2021

Rodney is very competent and his ability to understand my needs and concerns is a rare attribute and greatly appreciated. A natural "customer service" personality. More

by gballering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney and our team. We're glad to hear we delivered such a great experience!

August 06, 2021

They provide Quick service. And was Informative. I did find some dirty areas from mechanics hands after I picked it. Work was done promptly. I feel prices run a little high More

by bonitabsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 06, 2021

The service I received was quick and the work was very well done. I was kept informed and the price I was quoted was fair. More

by wscw966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Aug 06, 2021 -

Honda of Kenosha responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

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