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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,166 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,166 reviews

February 12, 2021

Don’t recommend other maintenance items during my oil changes like they used to. New car from a diff dealer, feel like they don’t care More

by Mrsllhckymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get name
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Feb 13, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We are sorry to see that you weren't fully satisfied with your recent service experience and would like to learn more. Please reach out directly if you would be willing to share some more detail. We appreciate your business and hope you will give us another opportunity to serve you!

February 12, 2021

Good experience working Anthony! It was fair working with him, he treated us well. It was nice testing the car out on our own too. More

by chaefk1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
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Feb 12, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 11, 2021

I love my car and always receive the best service every time I come. A great location with the best customer service. I highly recommend! More

by Sls1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2021 -

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

February 11, 2021

Great customer service, friendly and knowledgeable staff at Kenosha Honda. Reasonable waiting time for service. Clean and comfortable waiting area. Quality mechanics and help on all levels. More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2021 -

Honda of Kenosha responded

Thank you for your excellent feedback for our service department. We appreciate your business and our team looks forward to serving you again soon!

February 11, 2021

Jailene was so helpful! She really went above and beyond for me. she really tries for me to have my civic, also the manager Nick help me a lot. I can't wait to shop for another car at the dealer, also the s More

by Franicsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager Nick, Jailene Ramirez
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Feb 11, 2021 -

Honda of Kenosha responded

Congratulations on your new Civic! We are so glad that we had the opportunity to work with you, and that Jailene and Nick could make this a top-notch experience! We hope you'll continue to enjoy your new vehicle, and we look forward to serving you in the future!

February 10, 2021

Courtney was WONDERFUL to work with. Extremely knowledgeable, well spoken and confident young lady. Will recommend her to friends and family. Cory Wilson was amazing as well. This is our 4th trans More

by melhartnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
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Feb 11, 2021 -

Honda of Kenosha responded

Thank you for leaving this wonderful feedback for Courtney and Cory! Our customers are our top priority and your review is greatly appreciated. Congratulations on your new car! All of us at Honda of Kenosha are glad to have you as a customer.

February 10, 2021

I will never patronize Kenosha Honda again for service. When I went to have battery a replacement yesterday a $20 discrepancy arose. When I ask why. I was informed informed this was a shop fee for rags an More

by katz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
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Feb 24, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly of let us know the best way to contact you and we will reach out.

February 09, 2021

I was treated very well and the service was great. Sam was very attentive and service was fast Enjoyed having tables to do computer work while waiting. More

by garyfranzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 09, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Sam and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 09, 2021

Joe was very helpful getting my new tires and alignment set up on my 2018 Civic si. I’ll be bringing all cars to Honda for now in to be serviced. - Bo Erwin More

by BO.ERWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2021 -

Honda of Kenosha responded

Bo, Thank you for your business and this review. We're happy to hear Joe and our service team were able to serve you and demonstrate our commitment to great service on your Civic SI. If there is anything we can assist you with in the future, please let us know.

February 09, 2021

Friendly employees, can get appointments easily, check in clean and professional, waiting area is clean, showroom is not cluttered, restroom clean and has sanitizer, normally have complementary popcorn and b More

by Jvandrunen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer was excellent 5-Stars
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Feb 09, 2021 -

Honda of Kenosha responded

Thank you for your very kind review for our service department. We appreciate you taking the time to leave us this outstanding feedback. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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