Back

Honda of Kenosha

Bristol, WI

4.7
5,523 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 5,523 reviews

June 21, 2021

Felt unwelcomed. Was made to feel like I was clueless and didn't know what I was talking about. I will never return here. More

by mocampo2222
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know
Jul 08, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention. While we're disappointed to hear that your visit did not reflect our high standards for customer service, we appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you would be willing to share some more detail or if there is anything we can do to turn this around for you.

June 21, 2021

All was good. No complaints as usual. This survey is too long. More

by nothing2fancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2021

I was impressed with the service I received from Joe Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. More

by hotnanajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

Marc was very courteous, helpful. And knowledgeable! He provided me with help in getting my car to Kenosha as well as back home to me! More

by kbehm675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 21, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you to make your experience with us a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Jun 21, 2021 -

kbehm675 responded

Thank you for responding to my review of Marc. Honda in Kenosha is lucky to have him as an employee!

June 21, 2021

Never a problem scheduling service work. The staff are very courteous and accurate with the timeline for the service More

by thevaughnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney, Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2021

I went in due to a recall notice and received prompt and friendly service. More

by Laura
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Laura, Thank you for your very kind review. Rodney and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 21, 2021

The staff was very professional and my service was finished in the time they promised with the shuttle arriving promptly to pick me up. The entire service staff is always helpful and friendly! More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, Heather, and for taking the time to leave us this wonderful feedback!

June 21, 2021

Good quick service. Very accommodating. Friendly staff. Clean facilities. Will come again More

by bst25dahlke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 21, 2021

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me More

by april.cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you, April, for the kind words for Sam in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

June 20, 2021

Anthony Lee is AWSOME! literally in and out with brand new car in 2 hours! I couldn’t believe it! My husband loved his anniversary gift to say the least! More

by gaby_o_16
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Jun 21, 2021 -

Honda of Kenosha responded

Gaby, Thank you for your very kind review. Anthony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

...
433
...