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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,480 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,480 reviews

June 08, 2021

Great pleasure to deal with this guys, Donald Rees and finance manager Amos, was extremely amazing and nice to us. Took little bit of time but worth it. Highly Recommended.! Jozef C. 21" Accord Hybri More

by Joe C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Rees, Cory Wilson
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Jun 08, 2021 -

Honda of Kenosha responded

Thank you for your business and this review, Jozef! We're happy to hear that Donald and Amos were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 07, 2021

Service advisor was great. Wait time was not long at all. Waiting area was nice and quiet. Vending machines are available for snacks and drinks. More

by kaminski_nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Honda of Kenosha responded

Thank you, Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 07, 2021

My service was super quick and efficient!! I did a walk in and they still took care of me in a timely fashion. Joe was great!! More

by camjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Honda of Kenosha responded

Cam, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Told 1 hour and 15 for service and took almost 3 hours instead as they told me the wrong time. Staff is very nice though. More

by JT_Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
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Jun 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 07, 2021

As always, outstanding job by the Honda Service Team!! From the front end of Rodney and Joe, to the folks who did the hands-on work and even giving my CR-V a wash!! Bravo to All and Much Thanks!! Since More

by Lsnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Honda of Kenosha responded

Lance, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney and Joe met your service expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

How do you service a airbag recall and leave the vehicle with a SRS warning light? My air bags are non functioning now and you don't even stand behind your recall work. I can pay a $139 diagnostic fee so More

by can2kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 07, 2021

Excellent workers and service department. I was in and out with oil change and auto butler in less than 2 and a half hours. They never disappoint. More

by chillipepper039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2021

Efficient and friendly service! Appreciate that my car was done quickly and that I didn’t have to wait when I arrived. Everyone was helpful! More

by nursewizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

June 07, 2021

Had a great experience with buying my new to me SUV. Took my list of what I was looking for and found me the perfect SUV. More

by noemirios111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
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Jun 08, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new SUV! We will share your comments with our team, and we look forward to working with you again.

June 06, 2021

Ritchie made everything go smooth and perfect ! The store was clean and had many options compared to others I looked at. Prices were a lot better as well! More

by Tabetha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
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Jun 07, 2021 -

Honda of Kenosha responded

Tabetha, Thanks for your feedback on your recent visit to Honda of Kenosha. I'm glad to hear that Ritchie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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