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Honda of Kenosha

Bristol, WI

4.7
5,224 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,224 reviews

March 11, 2021

Everyone there is very nice and helpful! Also, it is very clean inside by the waiting room! I loved having my car washed after my oil change as well! More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Mar 12, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our Samuel and our service team. We're glad to hear we delivered such a great experience! We are happy to hear that that carwash at the close of your service and a nice service for you and our customers.

March 11, 2021

Came in for a four wheel alignment. Left my car and was called about an hour or more later than it was ready. Drove the car and felt like nobody touched my car. Called and explained my disappointment and w More

by Southern Cameroons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
March 11, 2021

Called Service Dept to schedule near end of day. No one returned phone call in following days. Once vehicle was brought in to Service Dept for two issues, neither issue was resolved. More

by Blueberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Mar 11, 2021 -

Honda of Kenosha responded

As we strive to make all clients completely satisfied, I would greatly like to speak with you on this matter. Since there is no name on this review if you could reach out to myself to discuss your visit at 262-891-6360 this would be great appreciated. Thank you! Todd Rohrssen Service and Parts director

March 11, 2021

Love this Dealership everyone always friendly and courteous. They were ready for me when I arrived gave me a ride to a local restaurant while I waited and finished earlier than promised. More

by hoiekman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

March 11, 2021

Anthony really helped out, even while on vacation. Randy stepped in to help when my salesperson, Anthony, was on vacation. He was pleasant to work with. Jesus explained all the options in finance and was ve More

by honda0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Mar 11, 2021 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2021

I did the majority of my shopping/research online, so when I arrived at the dealership, I already knew the exact car I wanted. To make this decision, I worked with Leslie over the phone (she was very hel More

by thoushaltdrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Spink
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie, Mousa Abuhassan
Mar 27, 2021 -

Honda of Kenosha responded

Thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our business. If you'd be willing to discuss ways to improve your experience with our dealership moving forward please reach out to us. Thank you again for your input, and we hope to hear from you soon. We hope you're enjoying your new vehicle!

Mar 27, 2021 -

thoushaltdrive responded

Perhaps we can settle on a solution. I live too far away to bring the vehicle back for maintenance. However, if you folks would be willing to send me a couple touch-up paint pens, I could raise the score to 3.5/5. I wish I didn't have to work on my new car at all, but if I can fix it easily, I'll be able to make a recommendation at the least.

March 10, 2021

Great people to work with!!! Since the first time i went. I got the best help, to get what a needed and wanted! I have been back multiple times to buy from them! More

by Steph01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Mar 10, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2021

Not much to say its quick and easy every time i go. Walk right in someone always helps me quick and answers all my questions. More

by igwt.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 09, 2021

Was great until I came to pick up my car . It took 1/2 hour in line . There was 7 people before me and only 1 guy working on a Saturday? More

by sally53140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Mar 09, 2021 -

Honda of Kenosha responded

We strive to make each visit excellent. I would greatly like to speak with you about this visit to see what has occurred. please reach out to 262-891-6300 to speak with our service director about this matter so we may discuss and do our best to rectify this for you.

March 09, 2021

Randy was extremely easy to work with. His loe pressure, customer orientated sales approach was much different than what I experienced up the road. I'll definitely be back for my next car. More

by PatchelGreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha, it's great to hear that Randy delivered such a positive experience! Congrats on your new purchase, and let us know if we can be of any more assistance!

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