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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,821 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,821 reviews

September 20, 2021

We asked for the diamond service for our car along with maintenance check. We live 45 mins from this service center. When the car was finished and we approached it, the car was wet…it hadn’t been dried o More

by Cmsmfx12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
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Sep 20, 2021 -

Honda of Kenosha responded

The Diamond re-application treatment is for the windshield only, in which we retreat the glass for rain deflection and hardness. I do show this having been completed. If for any reason we have not met your satisfaction I invite you back in so we can make this right for you.

September 20, 2021

Bought a used truck, left a puddle of brake fluid in my driveway the same day i brought it home More

by Hdkalinowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Griffiths
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Mousa Abuhassan
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Oct 07, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 20, 2021

had a great experience, everything went all smooth better than I thought! Got to buy my first car 2022 Honda civic thanks to Courtney for making my experience really great! More

by stephanieevargass16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Honda of Kenosha responded

Stephanie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2022 Honda Civic! Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2021

Service Advisor took time to explain costs and worked with me to establish service that was priority. More

by martinson.diana
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Honda of Kenosha responded

Diana, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 20, 2021

Good, knowledgeable staff who were very pleasant and helpful. They were very easy to work with. More

by TER101862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 19, 2021

sold me a SUV and told it would pass smoke test and it did not and i dont have money to fix it More

by loulou2229
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
Other Employees : Randy Wilson, Jailene Ramirez
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Oct 06, 2021 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 06, 2021 -

loulou2229 responded

yea lets talk

September 19, 2021

My salesman was so helpful & patient. I couldn't have asked for a better one. More

by rachaelhartwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2021 -

Honda of Kenosha responded

Rachael, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 18, 2021

Awesome employees made my purchase a great experience! Easy, Fast and friendly purchase! Highly recommended More

by serg_menendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Mousa Abuhassan
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Sep 18, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

Service Manager and Service Advisor took interest in troubleshooting my issue, ordered part and waiting for installation. More

by debi3639
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Rohrssen
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Sep 18, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

Trevor was very helpful and made the process of purchasing a car go smoothly. I would do business there again. Thank you More

by bonesackri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Report | Print
Sep 18, 2021 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let us know if we can be of any more assistance!

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