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Honda of Kenosha

Bristol, WI

4.6
4,205 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,205 reviews

May 04, 2022

Very clean and well run business. The manager and salesperson were absolutely the best and made for a great experience More

by jwg292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
May 04, 2022 -

Honda of Kenosha responded

We are very happy to hear COry, Randy, and Amos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2022

Very friendly and informative. Were also very patient and willing to work with us to get us to where we wanted to be financially. Love my new pilot! More

by slaffin13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 04, 2022

Ready for me at my appointed time nice and friendly and done at a good time More

by Traceyfinch063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, Tracey, and for taking the time to leave us this wonderful feedback!

May 03, 2022

Auto butler went quick, forgot to reset TPMs after tire rotation. Did a multi point inspection. More

by djcraw
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Honda of Kenosha responded

It's great to hear that Todd was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

May 03, 2022

I can always depend on Joe Valente to take good care of me and my car! When I needed good advice, I knew I could count on him! Thank you! More

by lda53168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Honda of Kenosha responded

Ida, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear Joe delivered such a great experience!

May 03, 2022

Something was wrong with the car same week I got it & had to take it back. The service lady Amy was so nasty and rude!! More

by domonique36
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jailene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy - poor service ! , Cory Wilson
May 07, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 02, 2022

I have worked with great employees for the most part but did call one time and had an unpleasant experience. The auto butler is great! More

by kenziehauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We are glad that we have been able to help you, and are sorry that one of your experiences was unpleasant for you. We do hope that you will continue to visit us.

May 02, 2022

Joe was very courteous and informative. Called me to let me know that I could use new tires but had to decline at this time. More

by rollsroyce177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

April 29, 2022

Bought a almost new vehicle from this dealership and had to have it serviced less than 2 weeks later. They made me feel like I was an inconvenience even though I just purchased this vehicle and it was certi More

by Minivan mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
May 04, 2022 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying experience and apologize for any inconvenience caused by us. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 29, 2022

Amazing experience, great communication and thorough explanations of repairs that were performed. Unexpectedly needed a courtesy vehicle and Rodney provided without hesitation. Will be back! More

by rma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Honda of Kenosha responded

We appreciate you taking the time to leave us a five-star review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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