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Honda of Kenosha

Bristol, WI

4.6
4,802 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,802 reviews

October 02, 2023

Great service! They got me in urgently and communicated well with me including the timing needed and anticipated costs. More

by danielyunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service
Oct 03, 2023 -

Honda of Kenosha responded

Thank you for your business and this review, Daniel. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2023

He did a great job Really took his time to explain things even got me a shuttle!! More

by vazquezroly847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2023

They were up front about the service required to repair my vehicle, and kind enough to provide me a loaner as my vehicle required several days to complete the repairs. Pricing was as expected. No surpris More

by clintb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business, Clint, and hope to see you again soon!

October 01, 2023

Honda of Kenosha provided us with great friendly customer service with a quick and thorough completion of the work. More

by CARLNELLENBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2023

Good people work there,salesman Jim Spink is always ready to help ,Service center very friendly too. Sam Waddell is specially outstanding and helpful. I usually show up there with my handicapped adul More

by hmleahy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Spink salesman also 5 stars
Oct 02, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 30, 2023

Loved Ricardo, he was extremely helpful and let me look through tons of cars before I made my final decision on what to buy. He gets a 10/10! More

by madisonmarie.ebert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2023

Really went over and beyond to help me to get a new vehicle, really worked with me, so helpful and caring More

by marioandsandra42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 30, 2023

It seems like every single time I go they always take care of me and also, Joe is the best More

by memo0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 29, 2023

Very friendly and explained what was needed. Looked for maintenance issues and what needed updating. More

by CBOYLE4866
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2023

I brought my vehicle in for A1 service code and a repair to my AC due to faulty parts. They didn’t perform the tire rotation, just the oil change, no mention as to why. Then they had the nerve to tell me th More

by dawn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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