Honda of El Cajon

Professional & Courteous My wife and I dropped her Honda Fit off for an oil change and tire rotation. The Service Adviser was Courteous and Professional. I drove my wife to My wife and I dropped her Honda Fit off for an oil change and tire rotation. The Service Adviser was Courteous and Professional. I drove my wife to work (In Town) where she was going to spend a couple of hours working. I received a phone call shortly after dropping my wife off at work advising that her vehicle was completed and ready for pick up. Wow! That was ahead of schedule! I love it because one of the things that upsets me most is when I'm promised a time and then my vehicle isn't delivered on time! THANK YOU Honda Of El Cajon!!!! (We love the new faces around there) More

Great! Super customer service Great! Very friendly and kept his promise on having car done within the 75 minutes. Walked me over to waiting area and came there to get me when my ca Great! Very friendly and kept his promise on having car done within the 75 minutes. Walked me over to waiting area and came there to get me when my car was ready. More

Service Appointment From call for appointment thru getting car back, everything was professional and efficient. Brian D. Of service, who met me first, was very friendly a From call for appointment thru getting car back, everything was professional and efficient. Brian D. Of service, who met me first, was very friendly and helpful. Next, I met Penni Ocampo who processed the service order, made recommendations, and got me to the waiting lobby while car was serviced. She was most pleasant and helpful. I even was introduced to the service manager, Mark Monell who was very attentive and who made me feel as if I was the only customer in the shop. What a great experience all in all. These people are just the BEST! More

Excellent Great explanation on contracts and services. Made every effort to get a price that worked. Helpful and friendly throughout the whole process. Would re Great explanation on contracts and services. Made every effort to get a price that worked. Helpful and friendly throughout the whole process. Would recommend to anyone. More

Even though the service facility was being remodeled , my service visit went smoothly and efficiently. I got into the office right at my appointment time and my service agent, Scott (Joseph), said it wo , my service visit went smoothly and efficiently. I got into the office right at my appointment time and my service agent, Scott (Joseph), said it would be about 1.5 hours. He called me in about 30 minutes and it was done. I had only enough time to enjoy my coffee in the waiting area, which was clean, modern and quite. My pilot was parked where I left it ready for me to drive away. I have to say that the cost of service was extremely good (it was a free service). Thanks for a great experience. More

Great sere Everyone at Honda of El Cajon was pleasant, efficient and friendly. I want to call out Brian D., who helped me initially and brought out my car when Everyone at Honda of El Cajon was pleasant, efficient and friendly. I want to call out Brian D., who helped me initially and brought out my car when it was done, as being especially helpful and friendly. This was just an ordinary service appointment, but I know I'll come back again. More

Steve is awesome!! After dealing with service department for 3 weeks with my Honda Odyssey. I decided it was enough so I went into to sales and ask them how they can hel After dealing with service department for 3 weeks with my Honda Odyssey. I decided it was enough so I went into to sales and ask them how they can help me get into a new car. Steve was really good and so was the sales manager they did what ever they can to make me satisfied I'm am truly blessed.. More

Navigation update we needed additional assistance with the navigation system update and while we were there we had some maintenance work done. The crew are very efficie we needed additional assistance with the navigation system update and while we were there we had some maintenance work done. The crew are very efficient and friendly even with the mess of rebuilding their work area. More

Service On A Monday Broke my master switch window regulator. I k ew the dealership was closed on Sundays, so i was able to make an appt for Monday at 8am. Took the car in Broke my master switch window regulator. I k ew the dealership was closed on Sundays, so i was able to make an appt for Monday at 8am. Took the car in, had no issues what so ever. I also found out my car needed a recall so I had that done as well. Thankfully I was able to get a loaner vehicle so I could go to work. The whole process was fast. More

Thanks Great service by James and the team of professional. My car needed extra attention and your staff has taken care of our car. The wife is a nurse and m Great service by James and the team of professional. My car needed extra attention and your staff has taken care of our car. The wife is a nurse and must depend on her car and you take care of her car. THANKS A MILLION!!😃 More