889 Arnele Ave
El Cajon, CA 92020
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So friendly and honest the advisor told I didn't need to spend money on an inspection and suggested an alternative solution
Sold me a new 2022 Passport w Continental tires. Took it in for service vehicle shaking @15k They said I needed tire rotation and front end alignment Paid for service, problem came back after another 1k miles. Now all four tires needed replacement the steel belts were coming apart . Told me it was not safe to drive No compensation or consideration for missing the real problem or tire failure w/ only 15K miles Blamed my wife hitting bumps on the road, and have been giving me the runaround for two months. It was all four tires coming apart! Not the kind of dealership I expected when I purchased 45K vehicle. Thank goodness there are other Honda dealers.
Marcus has a bad attitude with clients. When asked to show the document he wanted me to sign, he was disrespectful. He slammed the door of my car. Hope to never see him again at the dealership.
The service was great, except when driving home I could hardly see the road because my front and back windshield were very smeary
I had no appointment and they took me quickly and had me in and out. Service was faster than expected.
Dylan was very kind and understanding of my needs. He assured me that my car was in good condition when I left I like him so much that I might change my Service man.
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