Honda of Downtown Los Angeles

Dealership had very friendly and honest people. They were very helpful in what I was looking for. They were very professional in their job field. very helpful in what I was looking for. They were very professional in their job field. More

Horrible customer service! Couldn't even understand a word he was saying. We asked him questions about the Civic and Accord and he wouldn't answer our questions. Instead he gave us an attitude! Horrible word he was saying. We asked him questions about the Civic and Accord and he wouldn't answer our questions. Instead he gave us an attitude! Horrible horrible customer service from Jay Sung. He was very unprofessional wouldn't recommend this guy to anyone. Since it wasn't working out with this guy, we went up to E'ero Polus and he was very helpful. Showed us around and answered all of our questions about the Civic and Accord. As for experience, if we didn't have Jay Sung and had E'eros Polus first it would have been better. More

I went to the dealership to have a recall done to my vehicle. Nidia helped me schedule my appointment. She worked with my schedule. I was attended at the service drive promptly. I was so happy that my s vehicle. Nidia helped me schedule my appointment. She worked with my schedule. I was attended at the service drive promptly. I was so happy that my service also came with a CAR WASH!!! I will definitely be servicing my vehicle here from now on. More

Experience was great. As soon as I walked in the door, I received immediate assistance. All of my questions were answered, and I was not pressured into anything I did not want. Everyone was willing to work received immediate assistance. All of my questions were answered, and I was not pressured into anything I did not want. Everyone was willing to work with me, and their main concern was to help me get me into a vehicle. More

I was treated like a VIP at this dealership. I have never had such a good experience buying a vehicle. I knew exactly what car I was getting, how much it would cost, and what the financing terms would be bef had such a good experience buying a vehicle. I knew exactly what car I was getting, how much it would cost, and what the financing terms would be before I even got to the dealership. When I got there, there was no haggling, no "let me talk to my manager," and absolutely no tricks! I was in and out in an hour with a brand new car. Amazing! More

purchased good vehicle with good miles, great condition. purchased good vehicle with good miles, great condition. color i was looking for. Tracie Kim was very helpful thoughout the purchase of vehicle, ve purchased good vehicle with good miles, great condition. color i was looking for. Tracie Kim was very helpful thoughout the purchase of vehicle, very professional. Albert Hidalgo very helpful as well,found best payments possible that fit my budget. More

Ms. Tracie Kim, Mr. Joseph Giuliano, and Mr. Albert Hidalgo provide us an excellent service and a great buy experience. Ms. Tracie Kim's warm smile, welcome, and professional courtesy created a very s Hidalgo provide us an excellent service and a great buy experience. Ms. Tracie Kim's warm smile, welcome, and professional courtesy created a very strong first impression. She took time to answer all our questions and concerns. Mrs. Joseph Guiuliano understood my requirements and made it happen. Mr. Albert Hidalgo's financing expertise and friendly personality made the auto financing a breeze. It was my great pleasure working with true professionals. Ms. Kim called us a few days later to make sure you are happy and satisfied. Thank you very much for your excellent service and product. More

They had the car I wanted, made the deal with a trade in and received the amount that I wanted. Gave me the best price and beat out other offers that I had been given, drove away in about three hours and received the amount that I wanted. Gave me the best price and beat out other offers that I had been given, drove away in about three hours More

It was the first time I bought a car and Mr. Jay Sung was very helpful and kind. He helped getting me the price I wanted and nicely explained the vehicle! He takes care of the customers very well. very helpful and kind. He helped getting me the price I wanted and nicely explained the vehicle! He takes care of the customers very well. More

Juan Salazar in the service department is always extremely helpful and courteous and he had a big part in my deciding to purchase a new vehicle. The sales consultant, David Orellana, was extremely p extremely helpful and courteous and he had a big part in my deciding to purchase a new vehicle. The sales consultant, David Orellana, was extremely patient, attentive, and knowledgeable. The finance manager, Cynthia Cubero, helped me to secure the financing necessary to drive my new vehicle home. More