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Honda of Downtown Los Angeles

Los Angeles, CA

4.5
4,326 Reviews
Call Dealership (213) 319-3918

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,326 Reviews of Honda of Downtown Los Angeles

July 02, 2024

Came back with Kevin to purchase a vehicle for my daughter 10/10 customer service. Best dealership out there. Definitely recommending more family to come here. Thank you again Kevin! More

by Jaayg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera
Report | Print
Sep 07, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Jaayg, Thank you for taking the time to leave a review for us at Honda of Downtown Los Angeles. We're happy we could meet your expectations! We appreciate any referrals you send to us; Kevin says thank you as well! Drive Safely! Dealer Guest Relations

July 01, 2024

Honda of downtown Los Angeles provide the most excellent service I have ever had.The appointment was on time and all the staff were friendly and welcoming More

by jesse_mora40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Mendez
Report | Print
Sep 07, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Jesse_mora40, Honda DTLA and Irene Mendez are so glad that we were able to go above and beyond your expectations! Enjoy your New Honda! Drive Safely! Dealer Guest Relations

July 01, 2024

Juan was very helpful and answered all my questions I had ! I am so happy with my car !! Thank you Honda !! Very Satisfied! More

by Ineslimeta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
Report | Print
Sep 07, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Ineslimeta, Thank you so much for your positive comments about Honda of Downtown Los Angeles Juan, we greatly appreciate it! Enjoy your new ride! Drive Safely! Dealer Guest Relations

July 01, 2024

I could not be happier with my car buying experience here at DTLA thanks to Juan R. not only during the purchase but making sure I was still happy with my decision a couple days after! More

by Gaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Sandu, Juan Ramirez
Report | Print
Sep 07, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Gaby, Dan Sandu, Juan Ramirez and Honda DTLA are very happy that we meet your expectations! Enjoy your New Honda! Drive Safely! Dealer Guest Relations

June 25, 2024

En lo personal me han atendido bien, no tienes que esperar mucho tiempo para que te atiendan More

by Galdino Solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genevie Guillén
Report | Print
Nov 19, 2024 -

Honda of Downtown Los Angeles responded

Hola Galdino Solis, Estamos muy contentos de que haya disfrutado de su visita a Honda del Centro de Los Angeles ! ¡El equipo de Honda quiere agradecerle por la excelente revisión! Conduzca con seguridad, Dealer Guest Relations

June 20, 2024

Tienen buen servicio te ayudan en las dudas que tengas te lavan el carro y tienen personal bilingüe More

by Nelsontellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nunez
Report | Print
Nov 21, 2024 -

Honda of Downtown Los Angeles responded

Hola Nelson Tellez, Estamos muy contentos de que haya disfrutado de su visita a Honda del Centro de Los Angeles ! ¡El equipo de Honda quiere agradecerle por la excelente revisión! Estamos contentos de haber podido responder a cualquier pregunta o duda! Conduzca con seguridad, Dealer Guest Relations

June 14, 2024

Had a very terrible experience. The sales person lied about what we were paying for. Brought a co-worker to help "convince us" that the optional packages were MANDATORY. When confro More

by DUENASMAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqueline Martinez
Report | Print
June 14, 2024

I received a price that was honored without games. Roberto was great. Bought another car for a friend two days later. More

by CHANCE103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sanchez
Report | Print
Jun 14, 2024 -

Honda of Downtown Los Angeles responded

Hello CHANCE103, Roberto Sanchez, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 13, 2024

The service provided was professional and appreciated. While providing an additional check on the brakes, which had concurred that they were fine. More

by MARCELAFLORES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose zavala
Report | Print
Jun 14, 2024 -

Honda of Downtown Los Angeles responded

Hello MARCELAFLORES3, Jose zavala, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

June 13, 2024

Rude when my car was getting fix . No calls to update my vehicle.when picking it up I had to wait over 30 minutes. Bad service More

by nlombera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Jun 13, 2024 -

Honda of Downtown Los Angeles responded

Hello nlombera, Honda of DTLA would like to apologize for the customer service experience you encountered on your recent visit to our Service Department. I would like to ask if you could call me (213) 234-2130 with your information the way it appears in our system, I can have the Service Manager look into this concern and also get more details from you. Respectfully, Gladys Dealer Guest Relations

Jul 10, 2024 -

nlombera responded

POOR SERVICES .

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