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Honda of Downtown Los Angeles

Los Angeles, CA

4.6
4,305 Reviews

780 W. Martin Luther King Jr. Blvd

Los Angeles, CA

90037

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4,305 Reviews of Honda of Downtown Los Angeles

June 09, 2024

Excellent service! Communication was easy and it was nice to be able to wait at the customer lounge until the maintenance check is complete. More

by YEIYOUNG.CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello YEIYOUNG.CH, Jorge Carpio, and Honda DTLA Team would like to say thank you so much for this awesome review, we greatly appreciate your kind words. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

June 08, 2024

The 2024 Honda Accord Hybrid Sport I purchased had some small scuff marks on the front right side of the bumper. It was repaired promptly. More

by HTRUONG_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Rivera
Jun 10, 2024 -

Honda of Downtown Los Angeles responded

Hello HTRUONG_86, Geovanni Rivera, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

June 07, 2024

I take my car in dealer. it should take one hr fifteen .it take six hours that was way too long.god is good Marie Ramos-Halliday More

by beautifulqueenie1011@gmail .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forget name
Jun 07, 2024 -

Honda of Downtown Los Angeles responded

Hello beautifulqueenie1011@gmail.com, Honda of DTLA would like to express our sincere apology for the length of time that your vehicle was in our service department. I would like to have our Service Manager speak with you and get more details so that we can address your concerns with our team, but I can't pull up your information with the above name, please feel free to call me at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations

June 06, 2024

A good experience and an excellent Deal at Honda of Downtown Los Angeles. Thanks to everyone who help me with my purchase, I recommend this Dealership . More

by oscar-quintero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amalia Pineda
Jun 06, 2024 -

Honda of Downtown Los Angeles responded

Congratulations oscar-quintero, We're happy to hear Amalia Pineda was great to work with! Thank you for your review and for choosing Honda DTLA! Drive Safely! Dealer Guest Relations

June 05, 2024

I am dealing with a frustrating situation with my three week old Honda Prologue. My dealings with Honda of Downtown have been a bright spot in an otherwise frustrating situation. Sarah, in the service depa More

by ANTZONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 05, 2024 -

Honda of Downtown Los Angeles responded

Congratulations ANTZONA, Thank you for your positive feedback! We're pleased you enjoyed our selection and found Sarah (Service Manager) helpful at Honda of Downtown Los Angeles. We hope for the best outcome with the situation of your New Honda Prologue. Drive Safely, Dealer Guest Relations

June 05, 2024

I purchased the vehicle and states I can pick up the following day at 6pm. When we came it’s not in there and we’ve been waiting for a longtime. If they said 6pm they supposed to be the car ready, but w More

by CDANGLACRUZ
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Paola and Louie
Jun 05, 2024 -

Honda of Downtown Los Angeles responded

Hello CDANGLACRUZ, Honda DTLA sincerely apologizes for your recent experience with our Sales Team in regard to inconvenience of time. I have sent your view to our General Sales Manager. Please call me with your contact information so that I can also give it to him and he will call you to discuss in detail. I can be reached at (213) 234-2130. Respectfully, Gladys Dealer Guest Relations Manager

June 05, 2024

I always have a good experience in this dealership. In general customer service is great. More

by bchaveza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Peñuelas
Jun 05, 2024 -

Honda of Downtown Los Angeles responded

Hello bchaveza, We're thrilled to hear you received excellent service from start to finish with Oscar and our Service Team! Thank you for choosing Honda of Downtown Los Angeles! Drive Safely! Dealer Guest Relations

June 05, 2024

Great customer service. Everyone was friendly. Was able to make a great deal on my first trip to the dealership. Ibby and Lui were great. More

by ANTHONYRALLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibneias Mendoza, Lui Romeo
Jun 06, 2024 -

Honda of Downtown Los Angeles responded

Congratulations ANTHONYRALLO, We're delighted to hear you're satisfied with your new car! We're happy to hear Ibneias and Lui were great to work with! Thank you for your review and for choosing Honda DTLA! Drive Safely! Dealer Guest Relations

June 05, 2024

Ask for Amalia Pineda. She’s really helpful and understanding. Got 6 cars with her already. More

by Bryan A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael Samayoa, Amalia Pineda
Jun 06, 2024 -

Honda of Downtown Los Angeles responded

Congratulations Bryan A. Thank you for your continued trust and loyalty! Amalia Pineda is awesome and will be delighted to read such a positive review from you! We're honored to be your go-to dealership at Honda DTLA. Drive Safely! Dealer Guest Relations

June 04, 2024

Excelente Servicio muy atentos un Trabajo muy bueno se los recomiendo para que vayan ahí siempre gracias por su atención y servicio y voy a ir siempre gracias More

by GONZALEZPEDRO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra, Roger Zurita, Isaac Castillo, Irene Mendez, Luis Gomez, Jorge Carpio, Ruben Moreno, Chris Nunez, Cesar Nava, Casar Martinez
Jun 04, 2024 -

Honda of Downtown Los Angeles responded

Hola GONZALEZPEDRO44, Michael Ibarra, Roger Zurita, Isaac Castillo, Irene Mendez, Luis Gomez, Jorge Carpio, Ruben Moreno, Chris Nunez, Cesar Nava, Casar Martinez, y Honda DTLA Team desea agradecerle mucho por esta increíble revisión, apreciamos enormemente sus amables palabras. Por favor, recuérdenos para sus futuras necesidades de vehículos. ¡Conduzca con seguridad! Relaciones con los huéspedes del  concesionario 

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