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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
Verified Customer
June 14, 2024
Had a very terrible experience. The sales person lied about what we were paying for. Brought a co-worker to help "convince us" that the optional packages were MANDATORY. When confro The sales person lied about what we were paying for. Brought a co-worker to help "convince us" that the optional packages were MANDATORY. When confronted about it, they only gave us the runaround. Had to request for a refund after the fact. More
by DUENASMAGGIE
Employees Worked With
Jacqueline Martinez
June 13, 2024
They spent a long time helping us find the perfect used car. They were never anything but patient and kind, However it took a week and many calls to different employees to finally get the car inspection re car. They were never anything but patient and kind, However it took a week and many calls to different employees to finally get the car inspection report needed because the car we bought was "as is" and within a day lights appeared on the dash. I would encourage anyone who buys a noncertified car from them to get the extended warrantee (as we did) because you will likely need it. We were able to get $1500 worth of repairs covered 2 weeks after we drove the new/used car home, because of the extended warrantee. We also paid $1300 in regular maintenance on top of that because the car was coming due for a major mileage checkup and once the mechanic got inside the hood he saw the car appeared to have been neglected of its regular checkups. I think I would advise anyone buying a car there to ask to see the "inspection report" of any car that you buy "as is" and study the maintenance report from CarFax before you commit. All in all, we really like our new/used car...it just cost more than planned. More
by TIETZHEATHER39
Employees Worked With
Amalia
June 13, 2024
The service provided was professional and appreciated. While providing an additional check on the brakes, which had concurred that they were fine. While providing an additional check on the brakes, which had concurred that they were fine. More
by MARCELAFLORES3
Employees Worked With
Jose zavala
