Honda of Downtown Los Angeles

I went in for system recall update was not given a proof of correction certificate after service completion. Now I have to take more time out of my schedule to return and pick up. of correction certificate after service completion. Now I have to take more time out of my schedule to return and pick up. More

This was my first car buying experience, I knew exactly what I wanted and I visited other Honda dealerships in the Los Angeles area but my experience was poor to say the least, I came to Honda of Downtown what I wanted and I visited other Honda dealerships in the Los Angeles area but my experience was poor to say the least, I came to Honda of Downtown expecting a similar experience, but I was pleasantly surprised to see that the customer service was nothing like what I previously experienced. Matthew did a great job at answering every single question I had and listening to every single one of my concerns, without rushing me or pressuring me in any way, I was happy to purchase my new CR-V here and as long as the service stays the same, I will happily bring my business again. More

Customer service was great! And got my oil change quick. William was very helpful and he also text me as soon as my truck was done. William was very helpful and he also text me as soon as my truck was done. More

They did a great job with providing customer service, however the service took over 3-4hrs to complete. I came in at 12pm, and left at around 4-5pm. however the service took over 3-4hrs to complete. I came in at 12pm, and left at around 4-5pm. More

The sales lady semaji Nash was awesome the guy upstairs is the bomb I really appreciate you thank you God bless this company yes I will refer you to someone else thank you again Todd Arnold is his name he is the bomb I really appreciate you thank you God bless this company yes I will refer you to someone else thank you again Todd Arnold is his name he is the bomb 🥂🙌🏾🥰❤️😘 More

Very nice people. Its always clean and someone is always ready to help. Everytime I go I am greeted with a warm welcome and a friendly smile. ready to help. Everytime I go I am greeted with a warm welcome and a friendly smile. More

The representative that helped me out was quick and professional she made the transaction pleasurable she needs a raise and Honda needs to make sure to appreciate her professional she made the transaction pleasurable she needs a raise and Honda needs to make sure to appreciate her More

Very good customer service experience 👍. I often take my car for service and the staff are amazingly helpful. PEDRO CAZAREZ and ISRAEL FLORES helpful e car for service and the staff are amazingly helpful. PEDRO CAZAREZ and ISRAEL FLORES helpful e More

Very good customer service don’t mind coming back. Can’t wait for he’s promotions. I will be setting up another appointment soon at Honda wait for he’s promotions. I will be setting up another appointment soon at Honda More

Angel was amazing and so patient! He was sure to explain every single detail so I had no questions. Thank you so much. It was great. every single detail so I had no questions. Thank you so much. It was great. More