
Honda of Downtown Los Angeles
Los Angeles, CA
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4,312 Reviews of Honda of Downtown Los Angeles
Very happy with my purchase and customer service at Honda Downtown LA. Irving was very helpful and a pleasure to work with. I look forward to me next car purchase. Downtown LA. Irving was very helpful and a pleasure to work with. I look forward to me next car purchase. More
Had an appointment at 1:15. When I get there I expect service; not be waiting around for someone to come to me. Service was good but you guys can change a tire faster than 3 hou When I get there I expect service; not be waiting around for someone to come to me. Service was good but you guys can change a tire faster than 3 hours. More
I took my vehicle to your service department, I explained the issue my car has to the gentleman that was assigned to me. This was on a Monday, he calls me back on Tuesday and tells me that my car was fine, the issue my car has to the gentleman that was assigned to me. This was on a Monday, he calls me back on Tuesday and tells me that my car was fine, that the mechanic didnt find anything wrong with it. I explained to him that the car was leaving me stranded and to please check the cooling fans because a few days earlier i seen them on 3 hours after I had turned my car off. I also explained to him that after I seen th on, i tried to turn the car on and it was completely dead. I told him you guys could keep the car all week, just please fix it. He kept trying to convince me that i was gonna have to go pick the car up if they couldn't fix it, he also told me that the mechanics didnt have time to leave my car long enough to activate the cooling fans. At some point he told me I have no manners and pretty much gave me my car back, just how I took it in. They didnt even try to fix it. One of your employees told me that they only did a battery check and put air in my tires. Very disappointed. More