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Honda of Downtown Los Angeles
Los Angeles, CA
4,312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,312 Reviews of Honda of Downtown Los Angeles
Verified Customer
September 21, 2022
Poor communication with customers; had an appointment at 7:00 am on Thurs for a/c work, oil change and loose screw under the car; but told at 3:30 pm that car had not been serviced and would need to be diag 7:00 am on Thurs for a/c work, oil change and loose screw under the car; but told at 3:30 pm that car had not been serviced and would need to be diagnosed the next day. Car was kept Thurs through Monday and returned to me with a broken back windshield wiper. Use to going to Airport Honda but was trying to go somewhere close to home, my mistake but lesson learned; stay with familiar grounds. Just unacceptable. More
by Ms D
Employees Worked With
Angela, Jasmine, No manager on site
September 20, 2022
Brian has outstanding customer service. He's very professional and was very helpful with directing me where I needed to go to get assistance with what I visited the dealer for. He's very professional and was very helpful with directing me where I needed to go to get assistance with what I visited the dealer for. More
by Wilisha J.
Employees Worked With
Brian Walker
September 20, 2022
Gulalie was very kind, friendly, and patient. It took two visits for me to find and purchase a car that I like and both times Gulalie greeted me with open arms. I never felt rushed to make a deci It took two visits for me to find and purchase a car that I like and both times Gulalie greeted me with open arms. I never felt rushed to make a decision and she was quick to make moves to make sure I was making the right choice. She got the car out of the show room for me to drive without me asking even though she saw I was very uncertain. I appreciated her friendliness and humor, and made this car buying journey worth remembering! More
by andrewj.1026
Employees Worked With
Jacqueline Luong, Gulalie Ansari
September 20, 2022
I left my car to do a service for oil change and replace a tire, when i get the car it was dirty, didn't clean not even washed, and they did with the other cars. a tire, when i get the car it was dirty, didn't clean not even washed, and they did with the other cars. More
by Rulytrejo25
Employees Worked With
Don't remember
