
Honda World
Louisville, KY
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5,001 Reviews of Honda World
I received excellent and efficient service from Randy Riblet and Shane Brogner (as usual!) and the work performed by the certified technician J. Stucker. In addition to performing my regularly scheduled Riblet and Shane Brogner (as usual!) and the work performed by the certified technician J. Stucker. In addition to performing my regularly scheduled B1 maintenance, Randy correctly identified the source of a very annoying rattle (a loose speaker cover) and "reverberation" in my audio reception. My bill was very reasonable, as I am a VIP member (thanks to Randy) and my work was performed in probably less than an hour. I am very pleased to be a Sam Swope customer for the purchase of my vehicle and the excellent service I have received. More
Overall great experience. The team really worked hard to help me get a car I could afford and went to bat for me. They provided helpful information. Made sure I walked away with a car I liked. I would go help me get a car I could afford and went to bat for me. They provided helpful information. Made sure I walked away with a car I liked. I would go back to this place for my next car. I am very happy with my experience and would recomend anyone else to use this dealership. More
I was an informed customer when I walked through the door and I knew how I wanted the process to go and it met my expectations. Through the conversation Greg and the Finance and Insurance guy learned that I and I knew how I wanted the process to go and it met my expectations. Through the conversation Greg and the Finance and Insurance guy learned that I was a knowledgeable consumer and didn't try to play any games whatsoever. I did a test drive, asked for deal options with and without my trade and was able to seal the deal, get financing, get the vehicle washed and prepped while I was signing the papers and out of there in less then 90 minutes. I would definitely do business with Greg and Sam Swope Honda World again in the future. More
I have been a Bob Swope customer for years. This is the reason why I am. The service personnel are always courteous and make you feel valued. They explain the work to be done. They explain what was done i reason why I am. The service personnel are always courteous and make you feel valued. They explain the work to be done. They explain what was done in detail after the work is completed. They will not give you something you do not need or want. They are not pushy or high pressure but come across much like an advisor and partner. They value you as a customer and wish to have you satisfied when the work is completed. They treat the customer they way ALL dealers should, with respect for your business, your time and your money. More
The overall experience was great. The salesman was very knowledgeable and there was no hassel over the price we were asking to get the vehichle for. They went over everything with the car before we left t knowledgeable and there was no hassel over the price we were asking to get the vehichle for. They went over everything with the car before we left the lot and we had personalized treatment for some of the car settings. More
my experience was great! salesman steve mcgill was friendly, knowledgeable in the product, and not overbearing towards making the sale. he knew i loved the crv and was great to deal with. this is the friendly, knowledgeable in the product, and not overbearing towards making the sale. he knew i loved the crv and was great to deal with. this is the second vehicle that my wife and i have bought from swope and definitely won't be the last! More
I didn't have to dance around the floor with mr.Ray. I told him what I would pay for the car I wanted. We talked the over the price, an both made a few concession,and the deal was made. I have been to som told him what I would pay for the car I wanted. We talked the over the price, an both made a few concession,and the deal was made. I have been to some dealer and spent all day trying to make a deal and came up empty handed. More
Matt DiCapua has always worked excellent with us and also helped my daughter purchase her first car on her own. I love working with Matt. He is always honest and very sincere.I would recommend Sam Swope & Ma helped my daughter purchase her first car on her own. I love working with Matt. He is always honest and very sincere.I would recommend Sam Swope & Matt DiCapua to anybody who needs a great deal at a great price. Tom & Michele Ash More
I was in the market for a used car, and found what I wanted at Sam Swope Honda World. I lived 3 hours away, so it was a big gamble for me to drive that far only to hope the car was in the shape I desire wanted at Sam Swope Honda World. I lived 3 hours away, so it was a big gamble for me to drive that far only to hope the car was in the shape I desired. I called and talked to Damon on the phone for a long time about the car and he was extremely helpful. I called several times when I thought of more questions and every time I called he acted as though it was the first time he had talked to me-very courteous, even though I had to be driving him crazy. We made the drive and the car was exactly as he told me. We were very pleased with the quality of the car and especially the customer service. It was nice to see someone shoot me straight about a used car and not be surprised at what I found. Thanks Damon! More
Recently, I purchased a new 2011 Honda Pilot at your dealership. I wanted to personally thank Matt DiCapua and David Lail who helped me with this transaction. From the moment I walked in, they bent over dealership. I wanted to personally thank Matt DiCapua and David Lail who helped me with this transaction. From the moment I walked in, they bent over backwards for us. I felt like l was being treated as a person, not just a customer. They treated me fairly throughout and I did not feel pressured to make a purchase. Once again I want to thank you and look forward to working with you again in the future. More