Honda World

I was in the market for a used car, and found what I wanted at Sam Swope Honda World. I lived 3 hours away, so it was a big gamble for me to drive that far only to hope the car was in the shape I desire wanted at Sam Swope Honda World. I lived 3 hours away, so it was a big gamble for me to drive that far only to hope the car was in the shape I desired. I called and talked to Damon on the phone for a long time about the car and he was extremely helpful. I called several times when I thought of more questions and every time I called he acted as though it was the first time he had talked to me-very courteous, even though I had to be driving him crazy. We made the drive and the car was exactly as he told me. We were very pleased with the quality of the car and especially the customer service. It was nice to see someone shoot me straight about a used car and not be surprised at what I found. Thanks Damon! More

Recently, I purchased a new 2011 Honda Pilot at your dealership. I wanted to personally thank Matt DiCapua and David Lail who helped me with this transaction. From the moment I walked in, they bent over dealership. I wanted to personally thank Matt DiCapua and David Lail who helped me with this transaction. From the moment I walked in, they bent over backwards for us. I felt like l was being treated as a person, not just a customer. They treated me fairly throughout and I did not feel pressured to make a purchase. Once again I want to thank you and look forward to working with you again in the future. More

I have puchased three Hondas, primarily because of the service department. Mr. Bronger is attentive, and most importantly, trustworthy. I try to work only with him when possible. Don't lose him!! I service department. Mr. Bronger is attentive, and most importantly, trustworthy. I try to work only with him when possible. Don't lose him!! I do not feel that this service department tries to "upsell" when I come in for service. This is an almost unique positive for a service department. More

Was very satisfied with the experience. Did a pink slip to find the pre-owned vehicle within my specific parameters since I was in no time constraints. Sales rep was persistent with finding exactly what I to find the pre-owned vehicle within my specific parameters since I was in no time constraints. Sales rep was persistent with finding exactly what I wanted and was good with follow up. Overall the experience was great however it would have been nice to have been offered the pink slip in the begining of my search so that it could have progressed faster. More

I went in due to flat tire, they were extremely busy, but Scott acted as if I was the only customer there. He took time to go over everyting with me, kept me updated as they located a tire for my replacemen Scott acted as if I was the only customer there. He took time to go over everyting with me, kept me updated as they located a tire for my replacement. Since the car was there, we did an oil change and tested my car to see why the TPMS light would not go off. I would recommend this service department to anyone. I have been to many, and Sam Swope Hurstbourne is by far the best More

Great experience. Matt DiCapua was a wonderful sales person and I highly recommend requesting Matt if you visit Sam Swope Honda World. He made us very happy with his attitude and willingness to listen a person and I highly recommend requesting Matt if you visit Sam Swope Honda World. He made us very happy with his attitude and willingness to listen and meet our needs. Dealership was willing to listen to our offers and met the price we were willing to pay. More

Ben and David were so helpful and friendly to meet my needs throughout the entire purchasing process. This is my first car so I had lots of questions. They answered all of them patiently and provided me needs throughout the entire purchasing process. This is my first car so I had lots of questions. They answered all of them patiently and provided me professional services. I was so impressed and satisfied with the car. Ben even followed up with me after the purchase was made. I strongly recommend people buy cars at Sam Swope. Thank you, Ben and David! Jessica More

We felt no pressure from our salesman, he answered all our questions. We had specific needs in the kind of car we were looking for and our expections were more than met. We wanted a specific amount for o our questions. We had specific needs in the kind of car we were looking for and our expections were more than met. We wanted a specific amount for our trade and that was accepted. The final price for the car was affordable, which was extremely important. Our new Honda Civic was spotless which says something for the quallity of work. We will definitely buy our next vehicle from Sam Swope Honda and use Dick Hyslop as our salesman. Thank you so much for our pleasant experience. More

Had a great experience. Mr. Dean was wonderful to work with. Found a good vehicle and was pleased with the price. It was a bit higher than our price range but the dealership worked with us to get it clo with. Found a good vehicle and was pleased with the price. It was a bit higher than our price range but the dealership worked with us to get it close to what we were hoping to pay. Would highly recommend this dealership and Mr. Dean to others. More

John was extremely helpful, informative and respectful of our needs throughout the entire process, including follow-ups even since the purchase was made. An excellent person to have worked with who helped u our needs throughout the entire process, including follow-ups even since the purchase was made. An excellent person to have worked with who helped us achieved our desired results going in. We will work with John again in the future without a doubt. Would strongly recommend Sam Swope as a dealer, and John Hammon as a sales representative to anyone looking for professional and courteous service. Sincerely, -Craig Newman More