Honda World

customer service was fast, they said 45 min. it was ready in 40 min.every one is friendly, their work quality was great, price was going rate in our city, but this should have question #6 How clean is work a in 40 min.every one is friendly, their work quality was great, price was going rate in our city, but this should have question #6 How clean is work area, service tech's, all employee's. you could have dinner in there work area it's so clean. This is my overall Experience. More

I live in Morristown Tn and was shopping for a Honda Pilot I spoke with Mr Boggess over the phone and he was extremely helpful and we came up with a purchase price and made the purchase Mr Boggess is Pilot I spoke with Mr Boggess over the phone and he was extremely helpful and we came up with a purchase price and made the purchase Mr Boggess is extremely helpful and works every different way to get to the agreed price I am driving 4 1/2 hours and passing several other honda stores to pickup the Pilot More

I am most impressed with the honesty and superior service of Sam Swope Honda. So much so, that I will not buy from another dealer - period. This operation is truly efficient. The service time is much shor of Sam Swope Honda. So much so, that I will not buy from another dealer - period. This operation is truly efficient. The service time is much shorter than all other dealerships I've been involved with in the past as well as the staff are very knowledgeable and personable. I'm a stickler for details and this dealership passes with flying colors. I highly recommend Sam Swope Honda without hesitation or reservation! More

My 2006 Odyssey Van was recalled for a master brake cylinder failure. The car had not experienced any problems at all, but Tim went through the process with me and told me how long it would take to co cylinder failure. The car had not experienced any problems at all, but Tim went through the process with me and told me how long it would take to complete. While there I had a front end alignment done. I dropped the car off the night before and it was finished on time. I was even offered a free cup of coffee in the nicely appointed waiting lounge. I have two Hondas and take both of them to this dealer because the service reps are knowledgeable and always very courteous. I have never had a bad experience with Sam Swope dealerships and thats way I own two Hondas and one Toyota, all from Swope dealerships. More

The moment my family and I walked in the door we were taken care of. Tom knew what we needed after only asking a few questions. He walked us through every option and explained everything thoroughly. My w taken care of. Tom knew what we needed after only asking a few questions. He walked us through every option and explained everything thoroughly. My wife and I thought bringing our three boys with us would be hard, but seeing how family friendly and prepared they were made it possible. The most comfortable conditions one could ever ask for. The application process was straight and to the point. It gave you the feeling of security knowing they go through such extensive procedures when qualifying you, ensuring that you get the best deal. I will never buy another car from anywhere else. My family and I are stationed in West Point, NY and made the trip down to Sam Swope Honda just for this reason. If you want no pressure and want to buy the best car with the best people this is where you need to be. I am blessed to have had the experience. Thank you Tom Walker and Sam Swope Honda of Louisville. More

Good rating for quick and efficient service. Courteous service personnel. Easy and quick check in and prompt notification when service was complete. Fast and courteous pick up process and Very good expla service personnel. Easy and quick check in and prompt notification when service was complete. Fast and courteous pick up process and Very good explanation of work performed and status of tires and brakes. More

Greg was a pleasure to work with and I felt no pressure at all from him regarding the sale. He was very professional and because of the way he treated me, I will probably be a repeat customer. I ended up at all from him regarding the sale. He was very professional and because of the way he treated me, I will probably be a repeat customer. I ended up buying a vehicle that I would not have looked at prior to coming to this deal, but could not be happier. Thanks! More

A very good experience. Thye went the extra mile to give me the deal I wanted. I bought a new Honda CR-V & would buy again from them. I initally contected the dealer by e-mail and looked at internet pricin me the deal I wanted. I bought a new Honda CR-V & would buy again from them. I initally contected the dealer by e-mail and looked at internet pricing. This made the work much quicker because we were able to at lest come up with a middle ground price we could both agree on. so when I showed up to drive the vehicle the deal was really already made. More

I recently purchased a 2006 Hummer from this dealership. Prior to going to the lot,I researched and compared prices with from other lots. I found on the average that Sam Swope's asking prices were two to th Prior to going to the lot,I researched and compared prices with from other lots. I found on the average that Sam Swope's asking prices were two to three thousand dollars lower than other dealerships for the same model vehicle and thirty to forty thousand less miles on the used cars. My primary salesman was Greg Brinley. Mr Brinley was very professional and personable! He made me and my kids feel very comfortable while going the the process of purchasing a vehicle. The thing I'd have to say impressed me most, was the experience of dealing with three to four other dealer personell that were trained professionals in their individual job titles, not to mention the immediate follow ups that Mr Brinley did, to ensure that I was 100 percent satisfied with my purchase and that I wasn't experiencing any problems. I would also Like to add, that immediately after purchasing this vehicle, it was put to the test! I drove to Prince Edward Island Canada to pick up my son and back. The trip one way is approximately 1,532 miles. I drove up towing a trailer, filled with furniture and other household items. My 2006 Hummer performed like a champ!!!! 60 hrs of driving within approximately 90 hrs, was a true test! I would certainly recommend this Dealership to all who are interested in purchasing a new or used vehicle. More

Tom was very helpful in our first endeavor with car ownership. We really appreciated his willingness to help us get to the price we needed to be at. He was patient and very informative. He explained th ownership. We really appreciated his willingness to help us get to the price we needed to be at. He was patient and very informative. He explained things very well, and made sure we had a good test driving experience. We really appreciated all that Tom did to help us purchase our first Honda. We will definitely look for Tom the next time we purchase a vehicle. More