
Honda World
Louisville, KY
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5,002 Reviews of Honda World
Brandon and all of the other associates (Josh, Lamont) at Sam Swope were extremely helpful during our recent process of buying a new car. Brandon was extremely knowledgeable about Hondas and the specific veh Sam Swope were extremely helpful during our recent process of buying a new car. Brandon was extremely knowledgeable about Hondas and the specific vehicles we were considering. Brandon was always willing to listen to concerns, questions, and went above and beyond to make sure we were satisfied and comfortable. I was most impressed that when it came time to do the paperwork and finalize payment and numbers, there were NO surprises and everything that had been previously discussed were presented. I am 100% confident in my purchase and 100% satisfied with the customer service I was given because of the patience and knowledge provided by the employees at Sam Swope!Thanks Brandon! More
Everyone involved in taking our 2002 Accord to Sam Swope where the car had been purchased we were pleased with the service. Our front driver airbag was replaced with a new one. In writing up the order our where the car had been purchased we were pleased with the service. Our front driver airbag was replaced with a new one. In writing up the order our advisor advised us of needing a new timing belt and other items that would keep our car in good running order. Being retired and needing good reliable transportation means much to us. Thank you for being such a good service unit. More
Mr. Bennett was one of the best salesmen I've worked with. He was friendly, appreciated our time, and didn't push us into a sale. He was considerate and very willing to answer any question or concern. with. He was friendly, appreciated our time, and didn't push us into a sale. He was considerate and very willing to answer any question or concern. He presented several options to meet pricing and cost needs and was really easy to work with. I would definitely work with and recommend Mr. Bennett to friends and family. More
I picked up my new Honda CR-V today. Everyone at Sam Swope Honda World was professional, friendly and interested in doing a good job. My salesman was Dave Neison and my Business Manager was Jeff Jenning Swope Honda World was professional, friendly and interested in doing a good job. My salesman was Dave Neison and my Business Manager was Jeff Jennings. Both did super jobs from the first minute I net them and I am a very satisfied customer and will recommend Honda World to anyone. More
Great experience! I am a repeat customer and will continue to go back! They listened to what I wanted and I am very happy with my new CRV. continue to go back! They listened to what I wanted and I am very happy with my new CRV. More
Damon was great to work with. We told him exactly what we wanted and he worked with us to make sure it happened. He was not pushy and thats what we liked the most because he made us feel comfortable. We are wanted and he worked with us to make sure it happened. He was not pushy and thats what we liked the most because he made us feel comfortable. We are definetly recommend our friends and family to him! Thanks so much!!!! More
Nick Woodson was awesome! No pressure but available when I needed him. He was great to work with. This was a markedly better experience than I've had with some other dealers in town. Thanks Nick! I needed him. He was great to work with. This was a markedly better experience than I've had with some other dealers in town. Thanks Nick! More
My name is Casandra my husband Clayton and I recently traded in my car for something that made a little more sense for us. I went back and forth between dealerships and sales associates looking for the b traded in my car for something that made a little more sense for us. I went back and forth between dealerships and sales associates looking for the best deal. The reason we chose the dealership we did was because of our Sales Consultant Lamont Chandler. I'm almost certain that everything worked out so well because of Lamont and the Finance Manager Dennis Brim. They both worked together along with the other departments to ensure our wants and needs were met when deciding on a vehicle. Lamont listened to everything we asked for, he even listened to my ramblings about things unrelated. He found what we wanted and it was even something better than what I expected. I went into this thinking my only choice was going to be a base model and that was the only way I would be able to make the change in vehicles in order to keep us in the payment we wanted. To my surprise that wasn't the case we ended up with a better model than expected but we did so in the price and payment we wanted. We even ended up with a better than expected interest rate. The process did take a little longer than expected and we did have our doubts a few time (not about Lamon). Lamont refused to give up and stayed positive even when we became a little pessimistic. I have to give extra kudos to our Sales Consultant and the finance manager because of how friendly, knowledgeable and informative they both are. So, if anyone is thinking about a new/used vehicle I would recommend Lamont Chandler in a heartbeat. I’m so sure about this that I would even follow him as a customer if he moved dealerships. As much as I like my car it was the service we received from him that made everything even more amazing and for that we say “Thanks Lamont”. More
The buying process was very smooth and easy. We enjoy working with Matt (this is the second car we have purchased through Matt). We trust him and feel that he works with our budget and family's needs. working with Matt (this is the second car we have purchased through Matt). We trust him and feel that he works with our budget and family's needs. We experienced an issue with our van. We did not try out the DVD player before we purchased the van. The morning after the purchase we took our children out for a joy ride in our new van, much to our disappointment, the DVD player did not work. Other than the fact that it was inconvenient (we spent 5 hours the next day getting this problem addressed and fixed), Sam Swope did a great job honoring their vehicle and fixing the problem. More
Everyone was extremely pleasant to deal with. Salesperson was complete in giving us all information we need. Met at door by General Manager and he was very nice. Credit manager was a nice person also. We was complete in giving us all information we need. Met at door by General Manager and he was very nice. Credit manager was a nice person also. We really like our Civic! More