Honda World

I went in not knowing exactly what my problem was. They ran a test and determined I needed a new battery. I waited exactly how long I was told I would wait, 2 hours (which might not always happen). Nick wa ran a test and determined I needed a new battery. I waited exactly how long I was told I would wait, 2 hours (which might not always happen). Nick was very friendly and answered all of my questions. After I left I noticed that my back right tire was making a noise when I braked so I went back immediately and found Nick to ask him about it. He was very friendly and explained that the Armor All they use on the tires in the car wash sometimes has that effect and it would go away, and it did. I was very pleased with my service and with Nick Scott. More

Because of the wonderful and helpful customer service from Jessica Washer we will continue to make Same Swope Honda World our number one choice for service. Jessica has not only been a great help but ext from Jessica Washer we will continue to make Same Swope Honda World our number one choice for service. Jessica has not only been a great help but extremly plesent to work with. She makes every service visit simple and wonderful!!! More

We have purchased several Honda cars from this dealership. When needing service, we try to obtain help from Jessica Washer. She is very friendly, professional and a great asset to Sam Swope Honda dealership. When needing service, we try to obtain help from Jessica Washer. She is very friendly, professional and a great asset to Sam Swope Honda World. More

Very pleased with my experience today. Was met promptly by an employee and taken to an advisor. Was given estimated wait time for the oil change and wash to be completed. The wait time was even less than by an employee and taken to an advisor. Was given estimated wait time for the oil change and wash to be completed. The wait time was even less than I was told. More

I was pleasently suprised how painless the car buying experience was the other evening. My husband and I was in and out in just a few hours. Jamie is the sweetest sales person you will come across. Other experience was the other evening. My husband and I was in and out in just a few hours. Jamie is the sweetest sales person you will come across. Other times that I have bought at other dealerships it seemed to be an all day event. Our offer was exepted within minutes and the paperwork was done and finished before we knew it. We didn't have pressure sales and enjoyed the process. If you are ever in the need of a car, I highly recommend Jaime Alcaparras! More

I have been a Sam Swope Honda customer for many years. David Lail is the reason that I come back time after time. I just purchased my 12th Honda last night and it wouldn't have been possible without him. David Lail is the reason that I come back time after time. I just purchased my 12th Honda last night and it wouldn't have been possible without him. David's dedication to his customers is second to NONE!! I trust Him completely and will never let anyone else take care of my finance needs. David is an incredible asset to this dealership and I consider him a friend. Ron Towles was my sales person and did a great job ensuring that I got the vehicle I wanted. Ryan Carter prepared my finance paperwork and did an excellent job , process was very smooth. Holly greeted me at the front door on both visits and was so helpful letting David and Ron know that I had arrived. She is very personable and it was a pleasure talking with her while I waited for the guys. The personal attention afforded to me was exceptional and I thank them very much!! More

The service was amazing! Scott helped me find a coupon that I didn't even know that I had, and was very friendly and helpful! that I didn't even know that I had, and was very friendly and helpful! More

Brandon Bennett went above and beyond in seeing that my expectations were met during the entire process of my new lease. He knew what I wanted my monthly payment to be and he went above the call to ensure expectations were met during the entire process of my new lease. He knew what I wanted my monthly payment to be and he went above the call to ensure that is what it was going to be. He was very friendly, very knowledgeable, and made me feel very comfortable in asking any questions. His follow up efforts have also been outstanding. I would highly recommend Brandon Bennett at Sam Swope Honda to anyone that is looking for a new car. More

Our first Honda from Swope was in 1977, it was a '78 Accord, almost certainly the first one they sold. Since then we have purchased at least a dozen Hondas there. Back then the "dealership" was in a t Accord, almost certainly the first one they sold. Since then we have purchased at least a dozen Hondas there. Back then the "dealership" was in a tiny garage on Hubbards Lane. Today it is a well appointed dealership off of Hurstbourne lane. BTW: I hate Hurstbourne Lane! We come back despite the location. We keep coming back because the Swope sales and oil change staff are always friendly & fairly fast. We have had at least three cars with body damage repaired there and found the body shop to be as good as the dealership. Auto repair wise, I can't really give too much info. I know the oil change, return service folks do a great job & aren't that much higher than the "ready-lube" spots. They also have been excellent with recall work. WE AVERAGE OVER 100,000 MILES PER HONDA AND HAVE NEVER EVER HAD AN UNSCHEDULED MAINTENANCE ISSUE!! NEVER EVER!! So I can't speak very well as to the service department. We just change the oil, replace the tires, and at about 110K miles trade the car in. We've had Accords, Civics, an Element A CRX SI, & now a Fit and the repair history is still the same. I think we've bought one pair of shocks, two headlights, and that's it over these 35 years. I don't even know, other than wreck repair parts if Swope stocks virtually any parts. From my experience, on Hondas, they're not needed. The other day I went in with about 50K on the clock and had the oil changed and the tires rotated. That's all we ever do. The car was washed and the work performed. What more could I have asked? More

Great experience in purchasing my vehicle. Mark Dutton was professional, yet friendly. I didn't purchase the vehicle during the first round of nogotiations, did my homework a little more thorougly and we was professional, yet friendly. I didn't purchase the vehicle during the first round of nogotiations, did my homework a little more thorougly and went back. The main reason I returned was due to the way I was treated. Honestly was a priority with our dealings and honest was what we received. No suprises right through to the very end. I love my vehicle, felt I received a fair deal and experienced great customer service. Thanks Mark and the team at Sam Swope Honda. More