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Honda World

Louisville, KY

4.9
4,998 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,998 Reviews of Honda World

June 09, 2015

Very comfortable with my car purchase I went to several different dealerships and was not happy with the experiences. On my 2nd visit to Sam Swope I met with Mark Dutton. I didn't feel rus More

by Kathy1825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dutton, Michael P. (Mike) Porro, Brandon Bennett
Jun 10, 2015 -

Honda World responded

Thank you for your letting us know about your recent visit at Sam Swope Honda World. We appreciate the positive feedback and will be sure to let Mark know about your wonderful compliment. Mark is very knowledgeable and efficient when it comes to helping customers find the vehicle that is right for them. We look forward to assisting you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 03, 2015

Sam Swope Experience Lionel provided excellent customer service and had detailed explanations about any questions I had to ask. I would highly recommend him as your sales More

by JOERUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
June 02, 2015

Nick Woodson rocks! This is my fourth car I've purchased from Nick Woodson. He works hard to get everything you need, in a timely fashion and always with a friendly smile More

by nick woodson fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Jun 02, 2015 -

Honda World responded

Thank you for taking time to share your experience. We love hearing our customer’s feedback and I'm glad Nick took care of you. We strive for each customer to have a great experience. Please let us know if we can assist you further! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

June 01, 2015

No pressure visit! My encounter with Andrew Weeks should be what all customers experience. No rush or pushy sales experience! The purchase of my 2012 CRV was enjoyabl More

by Gladys123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Weeks
Jun 02, 2015 -

Honda World responded

Andy will be thrilled to hear that he made your car buying experience a pleasurable one. He goes above and beyond for his customer’s satisfaction. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 27, 2015

Oil change on a busy day Jessica thanked me for choosing the "Oil Change" door, noted my place in line , and got me in and out quickly. She's a keeper! More

by Fast Oil Change Polite Service
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Washer
Jun 02, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 26, 2015

Complete restoration in a car sales faith. Our past three years have been an absolute disaster when it came to looking for and driving a vehicle. First vehicle was in the shop for 5 months befo More

by Rothfamily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 27, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Nick is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 18, 2015

Excellent Service Came in for Oil change, tire rotation and balance plus change of differential fluid. Was told it would take about an hour and a half. Was done in an More

by wwwwww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hoerton
May 27, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 14, 2015

Excellent Customer Service Sam Swope is the best. Their customer service is incredible. After being in a car accident and losing my car I was dreading going car shopping. Ther More

by krcreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Thomas, Michael P. (Mike) Porro
May 18, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Rodney is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 14, 2015

A good, low pressure experience Came to Sam Swope looking to buy my first new car. I had anticipated a high-pressure salesman pushing cars I didn't want, but my experience was just t More

by PD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
May 18, 2015 -

Honda World responded

Nick will be thrilled to hear that he made your car buying experience a pleasurable one. He goes above and beyond for his customer’s satisfaction. He is a vital member here at Sam Swope Honda World. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

May 13, 2015

Quick service for an out of towner I showed up at the Express Service for and Oil change and Tire rotation at 7 am and they had me out by 8 am. I travel a lot and will service my vehic More

by wlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Goldberg
May 13, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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