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Honda World
Louisville, KY
4,999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,999 Reviews of Honda World
June 05, 2016
SUPER JOB We had some recall work on air bag issue....the staff and the processes were outstanding. Well done. The way car service should be done.... We had some recall work on air bag issue....the staff and the processes were outstanding. Well done. The way car service should be done.... More
by wattlog
Employees Worked With
Mrs Washer
June 03, 2016
Megan is the Best!!! Megan was a joy to work with in my buying experience. She was polite, knowledgeable, and professional. Liked the experience so much that I went back a Megan was a joy to work with in my buying experience. She was polite, knowledgeable, and professional. Liked the experience so much that I went back a week later to buy a second car from her. One of the best saleswomen in the business. More
by Bobby
Employees Worked With
Megan Addison
June 03, 2016
After purchasing, found car was not equipped as represented. We were first left a voicemail quoting the price $3000 lower than what the price was. Our salesman admitted this, so we could understand that happen We were first left a voicemail quoting the price $3000 lower than what the price was. Our salesman admitted this, so we could understand that happening. He told us about several features we would enjoy, talked about how to set them up and operate them. When the lady went over the car with us after we paid for it, I asked her to load my garage opener. There was none. She called salesman and he reached in to where it should have been and then admitted there was none. When we got the car home, I was going to set seat positions; car was not equipped. I was excited to begin uploading my CDs, he had explained how to do it, but car not equipped. We got an email asking us to do this survey, so I emailed him back about these things. After getting no response to my email, we visited him at dealership. He never admitted being wrong. He said we forgot, got confused with other cars (we never even looked at but one car), or that he was just talking about other cars. There were two of us very excited people buying this new car who both remembered alike. I am very frustrated and disappointed, not with my car, with that salesman. More
by Honda Buyer
Employees Worked With
Marshall Dean
June 03, 2016
Honda #10 My new 2016 CRV is lucky Honda #10. This is my first buying experience at Honda World, and I can't say enough about the courteous, pleasant staff! S My new 2016 CRV is lucky Honda #10. This is my first buying experience at Honda World, and I can't say enough about the courteous, pleasant staff! Scott Wood, who sold me my last CRv (from another dealership) is such a blessing to work with. When I started the process of looking for a new car, I searched out SCOTT. He made me so comfortable and made my buying prchase so smooth. Thank you Honda World for making my buying experience that much more pleasant! If you're thinking about buying a Honda, I would highly recommend Scott and Honda World!! Janie Smith More
by Effiedd99
Employees Worked With
Scott Wood
June 02, 2016
Sales process All the staff were courteous and pleasant to work with. The sales process went smoothly with no unnecessary waiting for the next step. Everyone very All the staff were courteous and pleasant to work with. The sales process went smoothly with no unnecessary waiting for the next step. Everyone very competent and Lewis Ray impressed me by being very knowledgeable, educating me about Hondas. More
by Karen Deckard
Employees Worked With
Ryan Carter, Brittany Goldberg, Lewis Ray
June 01, 2016
Great Experience - Buying made easy! Just purchased a new Honda Accord and Megan assisted me through the process. She was awesome. Open, honest and went out of her way to answer any que Just purchased a new Honda Accord and Megan assisted me through the process. She was awesome. Open, honest and went out of her way to answer any question I had and she helped make it easy. Love my new Accord and I know I can reach out to Megan or any of the great people I met to help if I have any questions. More
by Deb
Employees Worked With
Megan Addison
May 28, 2016
Great Service and Knowledable Staff Doug Alsman was so informative and a lot of fun to work with. We love our new Honda Pilot 2016 and will call Doug to help us find our daughter a car! Doug Alsman was so informative and a lot of fun to work with. We love our new Honda Pilot 2016 and will call Doug to help us find our daughter a car! Thanks Doug! More
by Melanie Gonsalves
Employees Worked With
Doug Alsman
May 25, 2016
Great Service Nick Scott listened to my concerns regarding issues I was having with my Pilot, had it diagnosed quickly, explained thoroughly what was the cause and Nick Scott listened to my concerns regarding issues I was having with my Pilot, had it diagnosed quickly, explained thoroughly what was the cause and service was completed in a timely manner. Could not have been better experience except if it was free..:-) More
by gordawg
Employees Worked With
Nick Scott
May 24, 2016
Great Experience Megan was great to work with. She wasn't pushy and she had a lot of knowledge about the vehicle. I love my new CRV and would definitely call on Megan Megan was great to work with. She wasn't pushy and she had a lot of knowledge about the vehicle. I love my new CRV and would definitely call on Megan for my next car. More
by sarah63
Employees Worked With
Lamont Chandler, Megan Addison
May 18, 2016
Dale called and alleviated all my concerns, Thanks I took my 2013 Honda Accord with 61,000 miles in to get the front brakes checked as I occasionally would hear a very light, minor chirping noise. The I took my 2013 Honda Accord with 61,000 miles in to get the front brakes checked as I occasionally would hear a very light, minor chirping noise. The brakes were fine they said but the small brake retainer clip had slipped slightly from it's normal position. So they replaced the clips - $129 for such a simple easy job. I could have gotten a complete front wheel brake job for $50 more, but no they said I didn't yet need front brakes. Instead, I feel like I got almost nothing for 2 hours wait and $129.61. My received written yellow copy "Estimate for Repair" was much cheaper I would appreciate part of today's charge counting toward a brake job in the future. Is that a possibility Honda World of Louisville? Thank You. Dave W. More
by davewarms
Employees Worked With
Thanks to Dale G and Mike P. I am now a happy customer
