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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

May 02, 2017

Quick and efficient resolution of reported issue My VTM-4 indicator light needed to be addressed. The issue was identified and corrected very quickly. In addition a service was done and all in a ve More

by Ridgeline_Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 03, 2017 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 02, 2017

Nail in Tire I picked up a rather large nail/screw in my front tire. I went directly to Honda and Angela waiting on me. She was outstanding with her service. I More

by Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
May 03, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Angela will be so happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 01, 2017

The Man, Damon We just bought a car from Damon and he was fun and easy to work with! He also went the extra mile to take care of a few extra things I wanted done. Th More

by LMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Hampton
May 02, 2017 -

Honda World responded

Thank you very much for taking the time to review us! Damon is very knowledgeable and takes as much time needed to ensure you get the vehicle you want and a great deal. We look forward to assisting you with any future automotive needs. Our goal is 100% customer satisfaction. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 01, 2017

Most enjoyable car buying experience ive ever had Everything went smooth. No issues at all. Ryan was great. Very knowledgeable and polite. I would definitely recommend Honda world and Ryan to anyone t More

by sancho502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
May 02, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 30, 2017

Buying a used car We had seen some cars we were interested in online. We went to look and Chris greeted us quickly and friendly. He mentioned one they had just received More

by BryanLori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
May 02, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Chris and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 29, 2017

Speedy Service Pulled in to have oil changed. Greeted by Angela Logsdon who was upbeat which I appreciate! She had no problem with me adding other things I wanted More

by Gladys123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Loggsdon
May 02, 2017 -

Honda World responded

I appreciate the positive feedback! Thank you for the opportunity to service your Honda. Angela works hard to make sure everything goes smoothly and your experience is nothing less than first class! We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 28, 2017

Excellent Service James Smith is a great service advisor.Had a manufacturer recall completed. I will be their permanent customer. I never got this great service any whe More

by Mayur Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
May 02, 2017 -

Honda World responded

Mayur, Thank you for the great rating and nice review. We want each customer to be treated professionally, courteously and in a timely fashion. James will be very happy you took the time to mention him in your review. I appreciate the opportunity you provided us to repair your recall. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 27, 2017

Amazingly thorough and fast My salesman, Steve Bell, was very knowledgeable, courteous and great to work with. Brandon, my Finance Manger, was very thorough in explaining the pap More

by Monsterfatcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Steven Bell
May 02, 2017 -

Honda World responded

Thank you for taking the time to review us. Stephen and Brandon are very dedicated to their customers. Stephen helps in every way possible to make your experience the very best it can be. Brandon is an expert in the financial field and ensures your paperwork is accurate and processed quickly. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 26, 2017

It was a great experience. I never felt pressure (Arthur Wilson) was very knowledgeable and answered our questions. He was very polite and was patient during our search for the More

by eakc22
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Arthur Wilson
Apr 26, 2017 -

Honda World responded

Thank you very much for taking the time to review us! Arthur is very knowledgeable and takes as much time needed to ensure you get the vehicle you want and a great deal. Nick ensures your paperwork is processed quickly and accurately. We look forward to assisting you with any future automotive needs. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

April 25, 2017

Excellent! As an international student, I needed a car so that I could be more independent of myself and so that I could get myself to where I need to be. Chris More

by Loui Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Apr 25, 2017 -

Honda World responded

Loui, I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to assist with your future automotive needs. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

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