Honda Windward

Service was quick and efficient. I go to Honda Windward cause my car deserves the best. cause my car deserves the best. More

Thank you to Justin for being professional and nice. That bumped my review from negative three stars to three stars. I will need many more positive experiences at Windward Honda to put my faith in the That bumped my review from negative three stars to three stars. I will need many more positive experiences at Windward Honda to put my faith in them again after an extremely disappointing experience last year. Not sure about the accuracy of the reviews since Justin has 4.9 stars and other have 5.0 stars. More

Really appreciate the great service I receive and will always be a Windward Honda customer. always be a Windward Honda customer. More

The experience is very professional about customer experience and time in and out, The staff is very friendly. experience and time in and out, The staff is very friendly. More

Justin Baker offered great assistance when I needed a new tire. Although the company was about to close for Thanksgiving Eve, he found a technician who was willing to stay overtime to help in this situatio tire. Although the company was about to close for Thanksgiving Eve, he found a technician who was willing to stay overtime to help in this situation, where my car was running on a bald spare. Justin is very competent and thoughtful More

Probably the most pathetic dealership I have ever dealt with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, it started to overheat. I informed the dealer and they advised me to bring into their service center. after the vehicle sat for 3 days, I was told it was ready. The techs were unable replicate my issue (I informed them that the vehicle might be leaking coolant and it was showing low.) the vehicle was not ready due to incompetence. The techs could not get my breathalyzer device reset even though they were provided clear instructions by the manufacturer on how to bypass and reinstall it. This took an additional 5 days to get my vehicle back after constant pressuring for them to get this fixed. Once i received my vehicle, less than 2 days later it started overheating. At this point the dealership refused to help me address the issue and began trying to wash their hands of the issue. I was ignored, and received no calls back or responses to emails I sent. Once I finally did hear back, the sales manager Craig proceeded to condescend to me about the nature of a used, as- is vehicle and how his shop (a glorified jiffy lube) couldnt handle the issue. Not only did they ignore me and not check the leak out, they proceeded to blame me for the issue as if I was making it up. At no point were any of my requests unreasonable. I wanted them to simply fix the thermostat or fix the leak. They did neither and claimed they tried to work with me. Avoid this dealership. Avoid Craig Hirsch. Avoid The salesman by the name of Robert. Avoid Mel Ramos. Every chain in this transaction link is weak and will end up in headaches, frustrations, missed days at worked, missed money and many more negatives that far outweigh any benefit this sorry excuse for a dealership could ever give. More

Friendly service. Called to inform me of other things that needed servicing and allowed me to choose whether to do them or not. that needed servicing and allowed me to choose whether to do them or not. More

Honda Windward is an incredible dealership. Great people great service Number 1 in my book. great service Number 1 in my book. More

Kanoa was very courteous and informative in explaining the various options for servicing my vehicle. the various options for servicing my vehicle. More

Great sales and service representatives that are always looking to make my day outstanding. The work done can be counted on for quality. looking to make my day outstanding. The work done can be counted on for quality. More