Honda Windward
Kaneohe, HI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
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Justin Baker is an outstanding Service Advisor at Honda Windward. He consistently goes above and beyond for his customers and does so in an organized, efficient, and highly professional manner. Justin c Windward. He consistently goes above and beyond for his customers and does so in an organized, efficient, and highly professional manner. Justin communicates clearly, follows through on commitments, and ensures customers feel informed and valued throughout the service process. His attention to detail, professionalism, and genuine commitment to customer satisfaction make every interaction a positive experience. Employees like Justin are a tremendous asset to Honda Windward and reflect very positively on both the dealership and the Honda brand. His dedication to excellence has earned my trust and loyalty, and I highly recommend working with him. Thank you, Justin, for your consistently exceptional service. Well deserved 5 stars! More
Justin Baker of Honda Windward is an outstanding Service Advisor and one of the primary reasons I continue to have my vehicle serviced at Honda Windward. He consistently goes above and beyond to assist c Advisor and one of the primary reasons I continue to have my vehicle serviced at Honda Windward. He consistently goes above and beyond to assist customers and does so in a highly organized, efficient, and professional manner. Justin takes the time to listen, communicates clearly, follows through on commitments, and ensures that every customer feels valued and well informed throughout the service process. What impresses me most is his ability to combine professionalism with genuine care for the customer. In today’s business environment, that level of service is increasingly rare. Justin’s attention to detail, positive attitude, and commitment to excellence make every interaction a pleasant experience. Employees like Justin are a tremendous asset to Honda Windward. He reflects positively not only on the dealership but also on the Honda brand itself. His dedication to customer satisfaction, integrity, and professionalism sets a standard that others should strive t achieve. Honda Windward is fortunate to have a representative of Justin’s caliber. He has earned my trust, my loyalty, and my highest recommendation. Thank you, Justin, for consistently delivering exceptional service. Well deserved 5 stars! More
Service advisor Justin went Above and beyond to ensure that my vehicle was serviced properly and gave me options. Justin also made sure all warranty work was done on the same service without scheduling ah that my vehicle was serviced properly and gave me options. Justin also made sure all warranty work was done on the same service without scheduling ahead of time. More
On 3/19/26 we test drove 2 cars with Robert Hennessy. We chose a CRV but we could not agree on a deal that day. The next day we got an email from Melfred Ramos (manager) telling us he can make a deal hap We chose a CRV but we could not agree on a deal that day. The next day we got an email from Melfred Ramos (manager) telling us he can make a deal happen for us for sure. Then we got a call from the salesman the next day 3/23/26 and we agreed on the price. We also set up an appt for the next day at 11:30AM to pick up the car. Just a few hrs after that call, we got a text from the salesman saying the car is sold. I want to stress THEY REACHED OUT TO US PUSHING TO MAKE A DEAL HAPPEN, AND AFTER ALL WAS SET UP FOR US TO PICK UP THE CAR THE NEXT MORNING, THEY ACTED LIKE NONE OF THIS HAPPENED AND SOLD THE CAR. THESE PEOPLE HAVE NO INTEGRITY, NO PROFESSIONALISM, NO RESPECT FOR THEIR CUSTOMERS AND NO MORALS!!! BE PREPARED THIS MAY HAPPEN TO YOU IF YOU DEAL WITH THEM More
Kevin was great. He’s all I know about the dealership. My only interaction was Kevin. He’s all I know about the dealership. My only interaction was Kevin. More
Honda Windward in Kaneohe really catered to me! I felt so comfortable with both Anthony and Blake. They definitely had my best interest at heart and I will definitely recommend them to family and I felt so comfortable with both Anthony and Blake. They definitely had my best interest at heart and I will definitely recommend them to family and friends for their future car needs! More
Preston Sagnibo and Nada Burton are exceptional sales. Professional, very efficient and knowledgeable and super strong in communication. Most important , they tailored my needs . Professional, very efficient and knowledgeable and super strong in communication. Most important , they tailored my needs . More
Wow, great service, very friendly and thorough. I love Honda Windward service Drpartment! Great job! I love Honda Windward service Drpartment! Great job! More
Justin, as always, is fantastic. He’s very much on the ball. I appreciate him. He’s very much on the ball. I appreciate him. More
I purchased my car in 2024 and currently had jist over 16,000 miles at that time. During my 3rd oil change and tirr rotation, I was not informed by any technician that my tires were wearing unevenly or th 16,000 miles at that time. During my 3rd oil change and tirr rotation, I was not informed by any technician that my tires were wearing unevenly or that an alignment was needed. Had this been brought to attention earlier, I could have svoided purchasing a new set of tires. More












